@Danny-Eiden said in [RESOLVED] Temporary Infrastructure Issues:
We've taken steps to prevent extended downtime due to Amazon Web Services failure, so this shouldn't happen again any time soon. If you'd like to receive email alerts for site downtime, please send us a feature request.
This is a very poor response to service quality. As customers, we should not have to request a feature to be notified for major outages of our business services thru you. I would venture to guess that most of your customers do not participate on this community forum and the only other place there was notification of this outage was on your twitter account which is had not had a post to it in 8 months.
I would have expected a response more in line with @Mike-Stachowiak's post earlier in the thread and would like to see MyVR provide us with an update on how you are putting a better communication plan in place for future outages such as this.