@mary-freiberg Thanks not good! I just sent a note to find out what happened. Sorry about that - someone will be in touch soon.
Founder and CEO of MyVR.com.
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Posts made by Jonathan Murray
RE: Beware of phishing attemps
Lastly, note the fake login page that the above link sends you to versus our real login page. This is the heart of the phishing attempt and how you KNOW it is not legitimate.
Real MyVR login page:
If you'll notice, the phishing page has a domain name of "myvr.com-update.software" and NOT myvr.com.
The real login page has a domain name of "account.myvr.com". For me, it also prepopulated my login info (since I am there daily and have this info saved in my browser) - but you may not have this turned on. A phishing site would not be able to prepopulate your data since you are visiting it for the first time.
If that's confusing, just follow the domain name right up to the first forward slash ("/").
RE: Beware of phishing attemps
Here's the original email.
Note three things:
a poorly formatted image. You can't guarantee that a phishing email will have something sloppy like this, but often times they do and are the first sign that something is not right
the call to action. This email uses a scare tactic in the subject - a threat that your account will be suspended. The message doesn't explain this, other than to say that your software must be updated. MyVR operates in the cloud, so your software is always up to up-to-date. As such, this doesn't make much logical sense.
the link. The most important sign of phishing is that the URL is not a MyVR URL. This is even more clear in the destination website that you visit when you click the link. I'll show that in my next comment.
Here's the email:
Beware of phishing attemps
We just had a user forward us a phishing email which mimics an email from our company. We did not send this email.
Phishing emails are becoming more and more common, but they are always very dangerous. Phishing emails attempt to get you to believe a company sent you an email and always request that you take action on a link provided in the email. When you click, the link redirects you to a website that appears to be from the company sending the email, but is not. If you provide your login details at this website, a third party now has your login information, and access to your account.
There are various ways to spot phishing attempts. I'll post the sample phishing email forwarded to me this morning below, and will point out how this user knew it was a phishing attempt.
I believe you'll find it's more like HomeAway than TripAdvisor. Bookings come directly into MyVR, and I don't think Booking.com has "inquiries". I'll ask someone from our channels team to point you toward some content on Booking.com, or perhaps some other users can chime in. Booking.com has been our most recent channel launched and is already a top channel. It performs really well in some geographies. Believe it's very necessary to keep your calendars up to date religiously on Booking.com, so you'll probably want to have that channel managed by the same company as your others (whether it be MyVR, RedAwning, etc) and not rely on ical. Although, that's really becoming true of all channels these days... channels aren't as forgiving about inaccurate calendars or low conversion rates.
FYI I think TripAdvisor will see some improvements in its connectivity with our software in the future. They've been investing in their connectivity (finally) and I'm excited about the potential there.
I know a little. I think of them as another type of channel manager, like Rentals United and BookingPal. Probably something we add to our app marketplace at some point to let people choose whether they want to use our direct connection to channels or a third party channel manager. However, last I looked at Red Awning, I think their fees were pretty high? Made me wonder if it's better for someone looking for full service (handing over the keys) as opposed to those who want to manage themselves with software. Perhaps someone who has more experience with them can chime in...
Not sure how much that helps.
RE: Vacation Home Rentals is now Trip Advisor...
MyVR peeps - anything coming soon about integrating TripAdvisor and VacationHomeRentals?
This is something that TripAdvisor has been working on (basically, adding VHR to their integrated platform so that it becomes part of their bundled offering for integrated partners). I don't know the latest timing on this, but we can check in with them and will do so. We should actually see them in a few days at VRMA.
RE: Booking Process Special Requests
Well, it appears I stand corrected. Got some background from folks more knowledgable than me on this, and it appears it is currently only possible to remove those checkboxes on a single property website. It appears we added that some time back in response to a customer request, but did not add that functionality to the multi-property websites at the same time.
I also checked with the team to see if there was some way to do this for a user on the back-end (even though it's not in the UX of the product), but that capability doesn't currently exist. Definitely something we should do - would definitely suggest a feature request if it's of interest. Sorry I don't have better news here on this one.