Is there a way to generate the following reports:
- Average length of stay
- Average number of guests
My three Chicago properties are licensed vacation rentals with the City of Chicago. I have the license number listed within MyVr and previously had it listed on the back end via VRBO.
In August I got a call from someone saying the were trying to find my property online to write a review - turns out all of my properties were deactived because there was no license number in the listing (even though there was!) The properties were offline for 3 weeks at that time and had I not gotten a call a may not have noticed until months without a booking.
Now I am checking my listings weekly and I suggest others do the same because I just discovered that once again my license numbers have been removed from my listing (and presumably HomeAway could deactive them again). I have placed a call to HomeAway in order to resolve this problem but it has been 2 days and they have not solved it, as of this morning they are still not showing (although the licenses appear within MyVR).
They assure me they are working on it and won't take my listings offline, but still .... super frustrating and more ammo to bolster the need for independance.
@michelle-clark If you need to add another night to the booking, or add a new charge to the existing reservation, it will want to requote with the new rates, so be careful if that is something you do regularly.
@jenny-oest My first go at it was with another PMS (not MyVR) but all it did was link the customer's name, email, phone number into new customers within Quickbooks online, I would think that this would be great for creating a customer account within Quickbooks which would work well with the next step.
The next step was with Stripe by exporting data from Stripe to an iif file. That works great for financials, but Stripe doesn't have any customer data coming through from MyVR other than the financials. Since I use Stripe for MyVR and for our RealGreece travel bookings I can see that where additional customer data is provided (via my WooCommerce site), is included.
We plan on playing with this more - but if you are looking for the Stripe export, just log into your Stripe account and you can find it.
We are using some pivot tables Basil has created to generate reports and he has been playing with importing and exporting & with Quickbooks.
We also created a zap which integrated some data with QUickbooks but it was only guest info, none of the financials ...
We'd be thrilled to learn if anyone has been able to go beyond that - and to have some financial / accounting focused collaboration with other MyVR users.
@Jenny-Oest No apparently if you enter within the HomeAway/VRBO backend and you are integrated, it gets wiped out. I entered it on the MyVR side and at first it did not update, so I sent them proof (to HomeAway) and this morning they wrote to say it is now working.
My properties are integrated with VRBO/Homeaway but I have just gotten a message from tem that my license / registration numbers from the city of Chicago are not showing up - it says they are pending.
I do have them filling in on the "location and area" section of my property's listing. Am I also supposed to go into VRBO/HomeAway and manually enter them or are they supposed to update automatically?
@Jenny-Oest I thought that the fee isn't charged until the actual booking and then it is based on the dates/amount booked. Otherwise she has already paid a really large fee since she accidentally booked for 2 weeks and the only wanted 4 nights.
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