Is this a new fee for us?
Carole last edited by
So I see that “payments” has changed to “finances” and I see that there is a HomeAway for PM tab with charges - Are we going to be charged a fee now for each booking?
The Finances tab serves to show the difference between the channel commissions and MyVRs commissions on a per-reservation basis. We’ve always had this fee, and have just changed how we break it out and collect it.
You can download a full report of the MyVR commission fees from any month in the Billing > Invoices > Commission Invoices section. See this screenshot for an example of where to download the transaction data:
And you can also get a .CSV report using a custom date range from the Setup > API & Data Access > Exports > Manual Exports > Expenses section