Getting a review posted on Homeaway
I had my first renter booked through Homeaway and they would like to leave a review. I really need this on the Homeaway site as I don't have any yet as a new property. How do I help them do this?
For VRBO: www.vrbo.com/xxxxx/reviews/write
For HomeAway: https://www.homeaway.com/vacation-rental/reviews/write/pXXXXXXX
For both instances above the Xs represent the property listing number (specific to the channel).
And then we recommend sending an email to collect the review.
Once a user completes that review, since we don't import reviews from the channels, we recommend you copy and past them into MyVR.
@roanne-mayer if they booked through HomeAway, then HomeAway will also send a review link. The important difference is that if the guest uses THEIR link to review, HomeAway holds it hostage to bait you into writing a review of your guest. You can't see that review until their 30 day window has passed. With the link I email, it's posted and you are notified right away. So if you can personalize your email to get them to write it on yours, you don't have to play their game.
Thanks so much for the help Jess!
And thank you Jenny!