Sending MyVR a contact us message


  • Newcomer

    I've been trying to send MyVR a support message for weeks and nothing will submit. I add my detail message and hit Send It. Then it comes up with a message talking about all the details. I click "Yes-Details Included" then it goes no where.

    I can't find a phone number or email address. It's a little frustrating!

    Please help?


  • Newcomer

    @drew-wade Sorry to hear you're having trouble submitting a support ticket! Some browser extensions will cause this issue. You'll need to use a browser with no extensions or try to determine which extension is causing the issue and disable it.


  • MyVR Employee

    @Drew-Wade - Specifically a number of users have had this issue when using Adblockers - such as Ublock, so that's also a good place to start (checking that adblockers are disabled for MyVR).


Log in to reply
 

Looks like your connection to MyVR Community was lost, please wait while we try to reconnect.