Automating Stripe receipts, any updates?


  • Contributor

    There was an inquiry from @Jenny-Oest a while back about automating Stripe receipts to be sent our after a guest makes a payment.
    Any update on this?


  • Leader

    @carole - I haven't seen anything. I spoke with Stripe a while back about it, and they suggested a "webhook" but I haven't figured out how to do that - so for now, I tell me guests to let me know if they need a receipt, and if so I email it to them through the Stripe receipt function.


  • Explorer

    As I understand it, guests receive an automated email whenever a payment is made whether automatically or manually.

    This is actually pretty useful as you can edit/customize these. One thing to mention, and I posted this under best practices already, is that everyone should be sure to include a copy of your cancellation policy at the bottom of all transaction emails. DO NOT put it in fine print. Normal type. Darrell 0_1532800635012_Transactional emails.PNG


Log in to reply
 

Looks like your connection to MyVR Community was lost, please wait while we try to reconnect.