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    Solved Insecure website notice

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    • Carole
      Carole last edited by Carole

      Re: Looming SSL issue – What to do?

      I have a page with a form that guests go to in order to complete our guest info form. I’m having issues with it now because when guests try to access it they get a warning - is there a way to fix this?

      0_1527498548800_insecure site.jpg

      Jenny Oest 1 Reply Last reply Reply Quote 0
      • Jenny Oest
        Jenny Oest @Carole last edited by

        @carole - in my experience this error message was typically about the wi-fi connection that I connected with and not about the website destination. I will sometimes see that if I’m connecting through a free wifi website at an airport.

        Is this an error message that only THAT page generates? Are you able to reproduce the error through your own secure connection?

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        • Carole
          Carole last edited by

          @Jenny-Oest Yes, I am able to reproduce the error, and tonight I had two other guests report it to me.

          1 Reply Last reply Reply Quote 0
          • Tristan Brotherton
            Tristan Brotherton MyVR Employee last edited by Tristan Brotherton

            Hi @Carole it looks like you set up your domain incorrectly. Specifically you’ll need to correct the CNAME setting you provided which is currently incorrect. Follow the instructions at: https://help.myvr.com/hc/en-us/articles/203423849-Point-Your-Custom-Domain-to-Your-MyVR-Website - Specifically: 3)

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