SOLVED Send all reservations a message
I have to let all our reservations know that taxes have increased. Is there a way to bulk message all existing reservations?
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Danny Eiden last edited by
Jenny Oest last edited by
I’m wondering why, if a guest already has a confirmed reservation, the change in tax rate would apply to them? If you have a contract for a fixed price, are you not bound to that price? When that happened to us in Florida, I had to eat the .25% increase. I let sleeping dogs lie.
And even if you COULD contractually go back and ask for it - do you want to? How will your guest react?
Going forward, you can just increase your tax rate, and new inquiries will reflect it.
Just something to think about…
Joseph Sennish last edited by
@jenny-oest In our case, we book up to 12 months out. In November, one of our municipalities raised their Transient Occupancy Tax Rate from 10% to 12% effective July 1st.
We had about 175 reservations that change applied to.
We definitely did pass the change on.