Rikke Page last edited by
Hello - we received a reservation last night for a month in 2019. Guest paid in full but now wants to see if we can split the payment into two. I tried to modify payment, but as he has already paid, I didn't get an option to split the payment. The only way I can figure out how to do it is to refund him 50% and then do an on off charge 60 days before. Is there another way? Thanks Rikke
Thanks for the post. You are on the right path! Unfortunately there is no way to "split" a payment once it's already been paid. What you can do, as you've suggested, is refund half of the payment. Then, after refunding, you can create a new quote for the reservation with a new scheduled payment for the remaining amount. Set this new quote as the terms of the reservation. This will create a payment that is scheduled for collection at whatever date you set. You won't need to run a one-off charge.
I hope this helps!