Solved Canceling a booking on Homeaway through MYVR
Guest needs to cancel reservation. They were sourced through Homeaway and told me I need to cancel on my end. If I cancel the reservation through myvr will homeaway ding me?
Jenny Oest last edited by
@Tamara-Glasgow - HomeAway customer support tells me you typically get a low percentage “freebie” on that (meaning a low percentage doesn’t count against you), but ultimately yes, it would count toward your total cancellations. I thought I’d read somewhere that they would soon be changing that so that travelers could cancel directly without penalty to the owner/PM. But I don’t think they’re there yet.