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    Solved Testing Stripe Payment Process

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    • G
      Gary - Gena Davis last edited by

      As a new user, wondering if we need to test stripe payment process before going live as we do with Square?

      Jenny Oest 1 Reply Last reply Reply Quote 0
      • Jenny Oest
        Jenny Oest @Gary - Gena Davis last edited by

        @Gary—Gena-Davis - I’m a firm believer in testing. You can test by booking a reservation with a minimal $ quote. Then when it’s done, cancel the booking with a full refund. 🙂

        1 Reply Last reply Reply Quote 0
        • Danny Eiden
          Danny Eiden last edited by

          Hi @Gary-Gena-Davis ,

          You are welcome to test a payment, but you are not required to.

          Cheers,
          Danny

          G 1 Reply Last reply Reply Quote 0
          • G
            Gary - Gena Davis @Danny Eiden last edited by

            @Danny-Eiden
            Thanks!

            1 Reply Last reply Reply Quote 0
            • Danny Eiden
              Danny Eiden last edited by

              You’re welcome! Just be aware that Stripe no longer refunds the processing fees when you refund a payment.

              Jenny Oest 1 Reply Last reply Reply Quote 0
              • Jenny Oest
                Jenny Oest @Danny Eiden last edited by

                @Danny-Eiden - when did that change???

                1 Reply Last reply Reply Quote 0
                • Danny Eiden
                  Danny Eiden last edited by

                  Hi @Jenny-Oest ,

                  Your Stripe account was created before September 14th 2017, so you are not affected by this change.

                  https://help.myvr.com/hc/en-us/articles/202453229-Will-I-Be-Charged-A-Fee-For-Returning-A-Security-Deposit-Or-A-Refund-


                  Cheers,
                  Danny

                  1 Reply Last reply Reply Quote 1
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