Trying to get Payment for Booking

[Jill Evarts]

I tried to paste a screen shot but it would not allow me to do so. It is Reservation: GOL-170928-01
I would like to charge her credit card but is says the charge was voided. I do not know how to change this, and I do not know how to get payment. Guest keeps asking me why her card has not been charged.

Jill

[Tristan Brotherton]

Hi Jill,

I see you got into a bit of a sticky situation there.
I copied your original quote and set it as the terms, theres a payment there waiting for you to approve.