Responding to HomeAway/VRBO Reviews
How can I respond to a channel guest review? I have the MyVR HomeAway for Owners app installed and would like to respond to a guest's review of my property. Since I do not have a personal HomeAway account, I am unaware of how to do this.
Thanks -- Matthew
The current process to respond to a guest review using the HomeAway for Owners offering is to open a support ticket from your MyVR account with the following information:
- Name of the HomeAway listing
- Title of the guest review you're responding to
- Content of the review you'd like to post
Feel free to include multiple responses in one ticket. Some folks like to wait for a few reviews, then respond to a group of reviews all at once.
I see this answer for responding to HomeAway reviews is 2 years old. I want to confirm the process is still the same?
@Amanda-King Yes, that's exactly right and still valid!