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    SOLVED What happens to bounced emails?

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    • Jenny Oest
      Jenny Oest last edited by

      If an email from my server bounces, I receive notification. What happens if an email bounces that is sent from MyVR? Do we receive a notification?

      1 Reply Last reply Reply Quote 0
      • Danny Eiden
        Danny Eiden last edited by

        Hi Jenny,

        While you will not receive a notification if an email bounces, you will be able to see whether you emails have been delivered and opened when you look at an inquiry

        Not Delivered
        0_1506459699994_4d1EpbV6nk.gif

        Delivered
        0_1506459706979_vl6zE1O4pe.gif

        Opened
        0_1506459752890_J3F3iiEQbs.gif

        As you can see, an open circle indicates not delivered, a blue circle indicates delivered, and a green checkmark indicates opened.

        Cheers,
        Danny

        Jenny Oest 1 Reply Last reply Reply Quote 0
        • Jenny Oest
          Jenny Oest @Danny Eiden last edited by

          @Danny-Eiden is this still true with HomeAway or vrbo listing site messages? Or do we just see when the listing site received it?

          Jenny Oest 1 Reply Last reply Reply Quote 0
          • Jenny Oest
            Jenny Oest @Jenny Oest last edited by

            I just checked, and all the HomeAway VRBO etc email addresses show with the solid blue dot, as delivered but whether or not opened, unknown. I send follow up emails, and have had replies saying yes they read it, so this it’s really telling us anything on the bogus email connections, which technically speaking makes sense.

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            • Danny Eiden
              Danny Eiden last edited by

              Thanks for looking into that, Jenny.

              1 Reply Last reply Reply Quote 0
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