Problem adding new user.
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When I attempt to give access the system tells me “email: This field must be unique.” the email address is good. Please advise.
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Hi @MIKE-ALARID Your screen shot didn’t work and I don’t quite understand what you’re trying to do.
Are you trying to add a user?If so:
- Are you logged in as the account owner.
- Are you adding a email address that is not used by any other user.
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Not sure how else to put it…
I’m trying to give access and the system is not accepting the email address.
I get this message: “email: This field must be unique.”
…and as I mentioned I couldn’t upload a snapshot in this message to show you the message I’m getting. When I do so I get this message.
ERROR
{“path”:"/post/upload",“error”:“You do not have enough privileges for this action.”}
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@MIKE-ALARID I’ve just looked into your account, and can add a user without issue. It’s possible you’re trying to add a user that already has a MyVR account. As the system mentions, the email has to be unique.
You can either use a different email. Or send over a support request with the email for me to check.
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Okay, yes the person did sign up. I was going to give the person access to explore and see whether or not they wanted to sign up with myvr. So disregard for now.
