Pinned Notes - Allergy Alert
Donna Notaro last edited by
I have a guest who will be staying at my cabin next month. He has a 2 year old who is extremely allergic - to basically everything!
Our cabin is pet friendly. I assured him that we do not allow cats, but our cleaner does perform extra cleaning when a dog stays. Even though the guest prior to his stay is not bringing a pet, I wanted my cleaner to perform the extra clean - just as a precaution.
I wrote a note on his reservation and then activated the Pin Note. Every time I open his reservation the note appears reminding me of the allergic child.
This is a great feature!
Does anyone else use this feature? If so, would you mind sharing?
Danny Eiden last edited by
Hi @Donna-Notaro. Thanks for the great example of how you use the Pin Note feature of MyVR. I moved this to General Discussion because it’s not a question about how to use MyVR’s product. Cheers!
Jenny Oest last edited by
I also use it as a reminder to me about add-ons they’ve requested, such as extra parking passes, a high chair and/or Pack N Play, or perhaps if I think of something I’m going to want to email them about later.
I’ve also used it to note when someone has sent a partial payment outside MyVR since I can’t enter partial payments without changing reservation terms.
No worries. There’s a fine line between asking “Can MyVR do XYZ?” and saying “Hey MyVR, I want you to do XYZ”. We get that!
We don’t currently support adding custom fields to the reservation flow. Feel free to suggest this as a feature request, as outlined in my comments about on feature requests in the forum rules post.
You can, however, set up automated emails to request this info via form immediately upon a reservation. You could collect and store it some place like google or wufoo. Check out this thread on a related topic, as it will point you in the direction of how you might accomplish this, if it seems like it’d help.