Guests frustrated that they have to search for Country and USA is on bottom?

[John Hughes]

I have now received my seventh complaint from Guests going through the Reservation process on MyVR when it comes to inputting their address. They are prompted to insert “Country” and that USA is at the bottom of the list, they have to toggle almost to the bottom to complete.

Is there anyway to re-sort the Country selections so that USA could/would show up as first choice in dropdown list??? We only get maybe 2 or 3 Reservations from others Countries per year.

Thanks,

John

[Tristan Brotherton]

Hi John,

I’m happy to bring that up internally. In future I’d suggest submitting a feature request ticket for this sort of thing.

[Jenny Oest]

@John-Hughes - instead of moving it out of alphabetical order, I would prefer to preserve the consistency, and perhaps just default to USA unless something else is entered?

[Darrell Looney112]

Or even allow us to define the default? Similarly with the “Number of Guests” field?

Darrell

[Mary Freiberg]

I’m new to this, but agree that the option to default our country or have United States at the top is customer friendly. How do we get a feature request going? I don’t see it as an option to vote on.

[Carole]

@Mary-Freiberg You can use the “Suggest a Feature” link to submit a request to either allow for us to choose our default country or to make US the default.

[Mary Freiberg]

@carole
Thank you Carole. I have submitted a feature request.