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    SOLVED What is the MyVr Application fee?

    Booking & Payments
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    • Rikke Page
      Rikke Page last edited by

      Hi,

      Looking at our recent Stripe statements we have noticed that we are being charged a ‘MyVr Application Fee’. Can you please clarify what this is? It is rather high!!

      Thanks
      Rikke

      Markus Nordvik 1 Reply Last reply Reply Quote 0
      • Markus Nordvik
        Markus Nordvik MyVR Employee @Rikke Page last edited by

        Hi @Rikke-Page - good question, as that it is a pretty generic title for the fee. The application fee encapsulates any transactional fees that MyVR charges. This includes our credit card processing fees, as well as any channel management booking commission if the booking came from a channel that you are managing via your MyVR account (1.49%).

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        • M
          Meredith Garrett last edited by Meredith Garrett

          I know this post is old but my question is directly related. Now that you guys are invoicing us for your specific fees - and we pay them monthly via credit card - should we still be seeing the “application fee” in Stripe?

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          • Jess Milligan
            Jess Milligan MyVR Employee last edited by Jess Milligan

            @Meredith-Garrett - Yes, you can expect to still see the MyVR application fee in your Stripe account. When we moved to the monthly invoicing, we only broke out the portion that we entirely own, which is the channel management fee.

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