Domain Issues
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Anyone having website issues? This started yesterday and is persisting. Everything looks fine on the domain side; I even contacted GoDaddy to see if I forgot to pay my annual bill. They said there aren’t any problems on their side. I don’t see that AWS is having issues, which impacted us in the past.
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Hi @Jonathan-Frost - No we’re not experiancing any issues.
We have a lot of monitoring systems in place that alert us to any potential problems.
If you’re ever curious you can check http://status.myvr.comI took a quick look at your domain name, it appears its setup incorrectly at GoDaddy. I can’t tell you why that changed, as its managed by Godaddy, and out of our control. But if you follow these steps to point it back at MyVR, you will be able to access your site again: https://help.myvr.com/hc/en-us/articles/203423849-Point-Your-Custom-Domain-to-Your-MyVR-Website
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Tristan,
Thank you for looking at that so quickly. I’ll follow your instructions and hope that resolves it.
Jonathan -
That did it. Thank you!!
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@Jonathan-Frost I noticed you also have email at your custom domain. You might also want to check that is still setup correctly. It’s possible whatever happened at Godaddy caused you to lose the domain settings for your email as well.
