Reconciling Stripe payments with renters.

  • Newcomer

    I am having trouble reconciling rental payments made through Stripe. Payments show in my bank statements but does not show which renter made the payments. How do I get a list of which renters paid and when?

  • Leader

    @Susan-Rogers - you can log into your Stripe dashboard to get the details for any specific payment. When you choose payments from the sidebar, you’ll get a list like the one below:

    0_1494866123855_Screen Shot 2017-05-15 at 12.32.27 PM.png

    On the right hand side, you’ll see the customer’s name (name on the card) next to the payment. (Mine is blurred out for privacy purposes). If you need further info about the payment, you can click on the line and it will take you to the details for that payment.

    Hope that helps!

    – Jenny

  • You can also view any payment you see in MyVR in Stripe, if the payment was collected through Stripe.



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