Altering a airbnb booking
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We had a minor issue the other day with an airbnb booking. We ended up having to switch condos as there was some confusion on the guests part. We ended up switching them to another condo; however, in our system the reservation is locked. Is there a way I can update that reservation so in my records I know which condo they actually stayed in?
Thanks!
Chad
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Hey @Chad-Service,
Airbnb reservations recorded in MyVR are locked so that the details do not get out of sync with what is on Airbnb. When the stay was changed to a different condo, was that change recorded in Airbnb? https://www.airbnb.com/help/article/50/i-m-a-host–how-do-i-make-a-change-to-a-confirmed-reservation if so, the change should be reflected in MyVR.
