• Login
    • Search
    • [[global:header.categories]]
    • [[global:header.recent]]
    • [[global:header.popular]]
    • MyVR.com

    Solved Setting automated emails to go out to cleaners / owners when condo is booked

    Automation
    4
    9
    5239
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Chad Service
      Chad Service last edited by

      Can you set an email to go out when a condo is booked. I’m trying to save time but I need to alert owners when there condos are booked and let housekeepers know as well.

      1 Reply Last reply Reply Quote 0
      • Carole
        Carole last edited by Carole

        I have set up an email that goes to my staff.
        First I created a Template under “Setup” >> “Message Templates” >>> "“My templates”
        0_1487790296437_Templates.jpg
        Then under Automation
        0_1487790076702_Automation My Template.jpg

        I have it setup to send (Under Stay Emails) when a new booking is made.
        0_1487790456486_Stay email.jpg
        0_1487790463479_booking confirmation.jpg

        1 Reply Last reply Reply Quote 2
        • Danny Eiden
          Danny Eiden last edited by

          Hi @Chad-Service,

          Yes, you can do this with our automated Stay Emails.

          1. Go to Automation > Stay Emails
          2. Click “New Email”
          3. Enter all relevant settings. In particular, you would be interested in…
            a. What Event Should Trigger This Email: You would probably want “Booking Confirmation” which sends the email as soon as a property is booked.
            0_1487790934002_Screen Shot 2017-02-22 at 11.15.16 AM.png
            b. Recipients: You probably want to make one Stay Email with “Send to the property owner” and one with “Send to a third party” for the cleaners
            0_1487790935382_Screen Shot 2017-02-22 at 11.15.08 AM.png

          Cheers,
          Danny

          1 Reply Last reply Reply Quote 1
          • Danny Eiden
            Danny Eiden last edited by

            @Carole is too fast for me! Thanks for the descriptive post.

            Carole 1 Reply Last reply Reply Quote 0
            • Carole
              Carole @Danny Eiden last edited by

              @Danny-Eiden Yours is so much neater. I was just excited that I could actually help someone for once!

              1 Reply Last reply Reply Quote 0
              • Chad Service
                Chad Service last edited by

                wow thanks guys!

                1 Reply Last reply Reply Quote 0
                • Chad Service
                  Chad Service last edited by

                  I’m still being told I’m unable to save stay email and please try again. I can’t find a reason it should’nt save.
                  0_1488563893990_Capture.PNG

                  Markus Nordvik 1 Reply Last reply Reply Quote 0
                  • Markus Nordvik
                    Markus Nordvik MyVR Employee @Chad Service last edited by

                    @Chad-Service Hi Chad - I was able to save that stay email in your account. Can you report an issue using the Support button if you are still having this problem? Thanks!

                    1 Reply Last reply Reply Quote 0
                    • Chad Service
                      Chad Service last edited by

                      Thanks, not having the issue anymore. I’m not sure why it wasn’t letting me save, but everything is working fine now.

                      1 Reply Last reply Reply Quote 0
                      • First post
                        Last post

                      About the MyVR Community

                      • Getting Started
                      • Community Rules
                      • Best Practices
                      Copyright © 2016 - 2020 MyVR | Contact Us
                      Admin Login | Logout