Solved Do bookings taken in my TripAdvisor/FlipKey account show up in MyVR?

[Chad Service]

It looks like we received a booking in tripadvisor but even after being paid in full it never showed up as a reservation.

My GM discovered it and manually input the reservation. Is this a bug or do we have some settings that need to be adjusted?

Thanks.

[CJ Avilla]

Hey @Chad-Service,

Thanks for another great community question.

For Property Managers, bookings accepted from TripAdvisor must be managed in the TripAdvisor dashboard. This is a limitation of FlipKey / TripAdvisors functionality. We’re hopeful and have heard they’re working on some solutions to this, but for now, you’ll need to enter those reservations from TripAdvisor / FlipKey into your MyVR account manually.

For Owners, listings on FlipKey do not accept bookings, and will only generate leads that can be converted to bookings from MyVR.

[Markus Nordvik]

@Chad-Service I’ll add that this differs per channel. I wrote a post on where you can find the details of this for each channel.

Also, I slightly modified the title of this post to make it easier to find for others. Thanks!