Anyone using Chatbots on your site?
I recently tried using Jivo Chat as an attempt to connect with visitors to our site real time and hopefully engage them more to increase conversions. While the Jivo Chat code seemed to work fine, allowing me to chat with site visitors, for some reason it wreaked havoc with the site editor causing it to crash frequently, kick me out of it randomly and over all make it un-useable. Everything seemed restored when I removed their Java code.
That said, anyone using this type of service? Which one(s) have you tried/used and any recommendations?
Hi, I am using https://www.drift.com/
It was easy to install and I have not had any technical issues with, thus far.
When it comes to adding custom code to the site, we can't guarantee the outside code will not interfere with our own (as you have found out).
Thanks a lot guys! I'll check those out. Also found out Facebook allows you to put messenger with chat on your site but I need to figure out how to manipulate the amount of space it takes up.
I was able to successfully add Tawk.to on my websites. It is totally free and was very easy to install.
Below are the steps I used:
Go to My Websites
The Chat Box shows up bottom right on every page of my websites. I opted to have the "Lets Chat" sign disappear when I am offline.
@Donna-Notaro Hi Donna! Thanks for sharing! I appreciate the help. Your place is beautiful!
@John-Klein - I've been hearing good things about this - are you still happy with it? Do guests use it often?
@Jenny-Oest I think it's pretty good, but honestly I haven't been getting a lot of action on it yet. I think this speaks more to generating more website traffic, though.
@Donna-Notaro - how does it know when you are on or offline? I tried it out, but I think you were offline, even though it said you were online.