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    Solved How to embed a picture/image in the auto responder emails?

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    • V
      Vivin Vaid last edited by

      Hi,

      Is there a way to ‘embed’ a picture or image in the auto emails?
      Currently you can only send them as an attachment.

      Thanks,

      Vivin

      Markus Nordvik 1 Reply Last reply Reply Quote 0
      • Markus Nordvik
        Markus Nordvik MyVR Employee @Vivin Vaid last edited by

        @Vivin-Vaid To embed an image in any message template (which can then be used as an autoresponder or other email) you will want to use the html editor:

        0_1486539531134_edit_html.png

        You can then add the appropriate html to display an image.

        We generally recommend against adding too much complexity to your email templates because of differences in how email clients (Outlook, Gmail, etc.) will render the templates for your guests or, even worse, pick up the email as potentially suspicious.

        1 Reply Last reply Reply Quote 0
        • Tristan Brotherton
          Tristan Brotherton MyVR Employee last edited by Tristan Brotherton

          @Vivin-Vaid You may also want to see this thread where I described an option for embedding images if you do not have a place to host them - It also describes how to fix formatting issues that may occur on mobile devices:

          https://community.myvr.com/topic/121/how-can-i-add-a-photo-image-to-a-message-template/11

          However, as a third option you could also make use of an image hosting service such as imgur.com and use the method outlined above by @Markus-Nordvik

          1 Reply Last reply Reply Quote 0
          • S
            Samantha Gabrielle last edited by Samantha Gabrielle

            Hi Team,

            I did tried the instructions provided and was able to embed it on myvr. However upon checking on our gmails, it only shows the HTML ? Please see attach file.

            0_1486599776696_paste.png

            1 Reply Last reply Reply Quote 0
            • V
              Vivin Vaid last edited by

              Let me add - The embedded images are appearing perfectly fine on Mac with Mac mail. But not on Windows machines.
              However - I think there would be a easy fix to this.

              Vivin

              1 Reply Last reply Reply Quote 0
              • Tristan Brotherton
                Tristan Brotherton MyVR Employee last edited by Tristan Brotherton

                Hi Guys,

                I had a look at the photograph you’re including and I think although its not the cause of the issue, its much too big to include reliably in your email in that manner.

                I would suggest you host the image somewhere, such as IMGUR.com and embed it from there. I uploaded your image as an example:

                <img style="max-width: 100%;" width="100%" height="auto" src="//i.imgur.com/bTJEvSh.jpg" />

                It’s really important to be careful with advanced modifications such as this, as you have the ability to stop your email from being delivered as intended. In this case it was just making your email very large, which would affect its ability to be received on mobile devices.

                1 Reply Last reply Reply Quote 1
                • S
                  Samantha Gabrielle last edited by

                  Hi Tristan,

                  Thanks for your response however I did tried to embed it in IMGUR.com and configure it in template however upon testing it, the picture is not attached.

                  I also tried to reduce this <img style=“max-width: 100%;” width=“100%” height=“auto” into 50% but on our email it still shows the html and not the picture.

                  Regards,
                  Sam

                  1 Reply Last reply Reply Quote 0
                  • Tristan Brotherton
                    Tristan Brotherton MyVR Employee last edited by

                    Hi Samantha,

                    Are you adding it as HTML in the HTML mode of the text editor?

                    0_1486697731375_upload-e340bcd8-6af1-4093-92a3-21bc0f53c57e

                    1 Reply Last reply Reply Quote 0
                    • S
                      Samantha Gabrielle last edited by

                      Hi Tristan,

                      Yes, after adding it the picture shows, even on previewing the save template it shows the picture however on gmail upon doing a test - what it shows is a long html.

                      1 Reply Last reply Reply Quote 0
                      • Danny Eiden
                        Danny Eiden last edited by

                        Hi Samantha,

                        I noticed that the code Tristan provided you doesn’t include the snippet https: prior to the link to the image. Some email clients, such as Gmail, will not load embedded, external images if the link to the image isn’t secure (i.e. https). Here is a code snippet that should work for embedding an image in an email.

                        <img style="max-width: 100%;" width="100%" height="auto" src="https://i.imgur.com/bTJEvSh.jpg" />
                        

                        Cheers,
                        Danny

                        C 1 Reply Last reply Reply Quote 1
                        • C
                          Chris Rivers @Danny Eiden last edited by

                          @Danny-Eiden said in How to embed a picture/image in the auto responder emails?:

                          Hi Samantha,
                          I noticed that the code Tristan provided you doesn’t include the snippet https: prior to the link to the image. Some email clients, such as Gmail, will not load embedded, external images if the link to the image isn’t secure (i.e. https). Here is a code snippet that should work for embedding an image in an email.
                          <img style=“max-width: 100%;” width=“100%” height=“auto” src=“https://i.imgur.com/bTJEvSh.jpg” />

                          Cheers,
                          Danny

                          Hi Danny and Team – It is working now, thank you for the support, as always team Appreciate the fast response and the help 🙂 Best, Chris Rivers

                          Danny Eiden 1 Reply Last reply Reply Quote 1
                          • Danny Eiden
                            Danny Eiden @Chris Rivers last edited by

                            @Chris-Rivers said in How to embed a picture/image in the auto responder emails?:

                            It is working now, thank you for the support

                            You’re welcome! Happy we could help.

                            1 Reply Last reply Reply Quote 0
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