Solved How to embed a picture/image in the auto responder emails?

[Vivin Vaid]

Hi,

Is there a way to ‘embed’ a picture or image in the auto emails?
Currently you can only send them as an attachment.

Thanks,

Vivin

[Markus Nordvik]

@Vivin-Vaid To embed an image in any message template (which can then be used as an autoresponder or other email) you will want to use the html editor:

You can then add the appropriate html to display an image.

We generally recommend against adding too much complexity to your email templates because of differences in how email clients (Outlook, Gmail, etc.) will render the templates for your guests or, even worse, pick up the email as potentially suspicious.

[Tristan Brotherton]

@Vivin-Vaid You may also want to see this thread where I described an option for embedding images if you do not have a place to host them - It also describes how to fix formatting issues that may occur on mobile devices:

https://community.myvr.com/topic/121/how-can-i-add-a-photo-image-to-a-message-template/11

However, as a third option you could also make use of an image hosting service such as imgur.com and use the method outlined above by @Markus-Nordvik

[Samantha Gabrielle]

Hi Team,

I did tried the instructions provided and was able to embed it on myvr. However upon checking on our gmails, it only shows the HTML ? Please see attach file.

[Vivin Vaid]

Let me add - The embedded images are appearing perfectly fine on Mac with Mac mail. But not on Windows machines.
However - I think there would be a easy fix to this.

Vivin

[Tristan Brotherton]

Hi Guys,

I had a look at the photograph you’re including and I think although its not the cause of the issue, its much too big to include reliably in your email in that manner.

I would suggest you host the image somewhere, such as IMGUR.com and embed it from there. I uploaded your image as an example:

<img style="max-width: 100%;" width="100%" height="auto" src="//i.imgur.com/bTJEvSh.jpg" />

It’s really important to be careful with advanced modifications such as this, as you have the ability to stop your email from being delivered as intended. In this case it was just making your email very large, which would affect its ability to be received on mobile devices.

[Samantha Gabrielle]

Hi Tristan,

Thanks for your response however I did tried to embed it in IMGUR.com and configure it in template however upon testing it, the picture is not attached.

I also tried to reduce this <img style=“max-width: 100%;” width=“100%” height=“auto” into 50% but on our email it still shows the html and not the picture.

Regards,
Sam

[Tristan Brotherton]

Hi Samantha,

Are you adding it as HTML in the HTML mode of the text editor?

[Samantha Gabrielle]

Hi Tristan,

Yes, after adding it the picture shows, even on previewing the save template it shows the picture however on gmail upon doing a test - what it shows is a long html.

[Danny Eiden]

Hi Samantha,

I noticed that the code Tristan provided you doesn’t include the snippet https: prior to the link to the image. Some email clients, such as Gmail, will not load embedded, external images if the link to the image isn’t secure (i.e. https). Here is a code snippet that should work for embedding an image in an email.

<img style="max-width: 100%;" width="100%" height="auto" src="https://i.imgur.com/bTJEvSh.jpg" />

Cheers,
Danny

[Chris Rivers]

@Danny-Eiden said in How to embed a picture/image in the auto responder emails?:

Hi Samantha,
I noticed that the code Tristan provided you doesn’t include the snippet https: prior to the link to the image. Some email clients, such as Gmail, will not load embedded, external images if the link to the image isn’t secure (i.e. https). Here is a code snippet that should work for embedding an image in an email.
<img style=“max-width: 100%;” width=“100%” height=“auto” src=“https://i.imgur.com/bTJEvSh.jpg” />

Cheers,
Danny

Hi Danny and Team – It is working now, thank you for the support, as always team Appreciate the fast response and the help Best, Chris Rivers

[Danny Eiden]

@Chris-Rivers said in How to embed a picture/image in the auto responder emails?:

It is working now, thank you for the support

You’re welcome! Happy we could help.