Can I send different automated emails based on the season?

  • Explorer

    We often take bookings 6 months or more in advance. I don’t need guests who book now for summer and fall, to receive my winter weather advisory/road conditions email.

    I prefer not to have to hand delete those from the timeline of emails or outbox as seasons change.

    Is there a way to automate this change?

  • MyVR Employee

    @Mary-Beth-Ericson Stay Emails do not take seasons into account. They are triggered by 4 events:

    • Booking Confirmation
    • Check-In
    • Mid-Stay
    • Check-Out

    The emails can go out any number of days before or after these events, but the time of year is not factored into whether they are sent.

    Lastly, I changed the OP title slightly in case anyone is searching for this same information later.


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