Unsolved SMS Messaging

[Roanne Mayer]

I often have customers who get my messaging in their SPAM filter and miss check in information. I have tried using the SMS option to send information but get an error message on MYVR that the number is not able to receive texts. When I send a message to that same number via my cell phone it works.

I have reached out to MYVR support for assistance but no one has responded to me.

Anyone have any ideas for assistance?

Thank you.

[Jenny Oest]

@Roanne-Mayer - we were never able to get the MyVR SMS option to work, but if you’re using a Digital Guidebook (we use Touchstay but there are other choices too) you can send your SMS messages from there?

[Roanne Mayer]

@Jenny-Oest Thank you so much Jenny for the reply and suggestion.

I am not having any luck getting a response from MYVR technical support.

[Jenny Oest]

@Roanne-Mayer see PM