UNSOLVED Refund Policy Not Visible

[Darrell Looney112]

Occasionally when I am providing a quote for a stay, I am unable to select the appropriate refund policy in the quote generator. It essentially gives me NO options except “No Refunds”. Anyone else experience this? Any solutions?

[Darrell Looney112]

@darrell-looney112 - I have been trying to upload a screen shot of the problem but the site will not accept my images

[Joseph Sennish]

@darrell-looney112 are you doing those screenshots in an Apple or advanced JPEG format?

I’ve been using a little Windows App called Image Converter to get those into MyVR compatible images.