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    Buffer Days for Cleaning

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    • Tyler Powell
      Tyler Powell last edited by

      We are trying to get our properties set up so that MyVR automatically makes the next available check in 1 day after a guests check out. We need this buffer to adequately clean our units.

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      • Joseph Sennish
        Joseph Sennish last edited by

        Hi Tyler,

        Just set up another property last night and remembered seeing that. It’s in the General Settings at the top of Rental Rates.

        0_1625775616034_f746b537-bbb7-4ded-8166-682649fe5f9f-image.png

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        • Tyler Powell
          Tyler Powell last edited by

          Thank you! I was taking a look at this and have had issues actually being able to edit whether or not it is enabled or disabled. When I hit the “Edit Options” button all I can change is the check in/out times.

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          • Joseph Sennish
            Joseph Sennish last edited by Joseph Sennish

            There are four Tabs on the left sidebar of “Advance Rate Options”. You want to click on “Same-Day Turns”.
            Then you should be able to edit “Enable Same Day Turns”

            0_1626206996570_9021f675-80aa-4401-93a4-d1809ca06e64-image.png

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            • Tyler Powell
              Tyler Powell last edited by

              Is this what you are seeing after selecting the “Edit Options” button? I am not getting an “Advanced Rate Options” Thanks for the help!! 0_1626217102977_Screen Shot 2021-07-13 at 4.58.18 PM.png

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              • Joseph Sennish
                Joseph Sennish last edited by

                You will wish to file a support ticket.

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                • M
                  Michelle Neale last edited by

                  @Tyler-Powell Hi! I’m Michelle with MyVR. Thank you for the question. In order to access the Advanced Rate Options, you need to have a Default rate plan in place temporarily. Once you’ve updated the Same Day Turn option, you can put the original rate plan back.

                  We’ve updated this Help article with step-by-step info: https://help.myvr.com/hc/en-us/articles/4402997402132-Setting-Same-Day-Turn-Rule-for-a-Property

                  Please let us know if you have any further questions.

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