Odd Week Availability Issue???
-
@john-hughes ah - with PriceLabs you’ll want to set a specific customization for those dates to allow a 7 night minimum, but change the acceptable turn dates to allow Thursday’s and fridays. It sounds like it’s defaulting to your higher level sat to sat turn days. Changing it at the lower level should override that.
-
@jenny-oest - actually you can set it as ANY day turn during that period, as long as you have the 7 night minimum?
-
Jenny;
Again thanks for lending a helping hand!
I’ve tried all of those to NO avail.
One thing that is odd is the fact that on MyVR, my webiste and Pricelabs calendar(s)…all show the dates of March 5 through March 14 available for rent…BUT…on the listing sites it only shows March 7 - March 14 (Saturday to Saturday…our normal check-in.check-out preference).
I have tried to adjust from within MyVR, from within Pricelabs but cannot get this to work correctly.
On my website, I can see the March 5 - March 14 as available but when I try to "check-in on Thursday or Friday (March 5 or 6) I see message “Check-In/Out Dates Invalid”
I have message into PriceLabs and was hoping for someone with MyVR personnel might weigh-in here.
Thanks,
John
-
@john-hughes - I see your issue. I have a similar situation on my calendar and just went to update it. Price labs is giving that error message saying that it’s a MyVR restriction. But it probably should not be. I think this will be a tech support issue for PriceLabs? Maybe if we BOTH report it now, they’ll find the issue
I’m putting in a tech support check for pricelabs. -
@john-hughes - Do you have any group level customizations or any higher level customizations in PriceLabs that turn on the day of the week changes?
-
Jenny., I sent the same request to PriceLabs.
No I do not have any group level or higher level customizations turned on with PriceLabs/
Thanks, hopefully we can both figure this issue out.
John H
-
@john-hughes - when you go to your calendar page in pricelabs, there is a link on the right that says date specific overrides. There it lists the restrictions and I can see the one blocking mine - I just can’t figure out where to fix it. But it says it’s under the MyVR customization. I have Sat to Sat only for the summer months and want to override it for a two week window. Check that button and see if you can find which override is restricting you?
-
@john-hughes - OK I found it
In PriceLabs:
Go under Customizations - the first block will show the MyVR (all account) customizations:
Scroll to the bottom of the block and select Date Specific Overrides - Update.
There, go to the override that covers the dates you are working on.
I currently have June, July under one customization that shows Sat only turn dates.
REMOVE the customization that restricts your dates, and then add those restrictions back for each property or property grouping at a lower level. Then on your specific property, add it only for the dates desired.
Does that make sense?
It appears that with PL, if you restrict the turnover day change at a higher level, you can’t override it at a lower level?- Jenny
-
@John-Hughes - did that work for you?
-
Jenny; Thanks for your help but I did a different work around with the help of the folks at PriceLabs. Basically I had to go to particular dates on MyVR calendar rates and turn off the Saturday check-in/check-out (ONLY for those dates I wanted this exception for).
Then I went to PriceLabs and instead of choosing all nine (9) nights as one block, I kept the Saturday to Saturday as is but them made Thursday, March 5 and Friday March 6 two separate “orphan” days (still requiring a 7-nite minimum stay.
Then did sync and it is working fine.
Hope you are well.
Thanks for your continued assistance in all things MyVR related.
Later,
John H
