Website suddenly stopped loading


  • Advisor

    Hello and happy holidays...
    Is anyone else having a problem with website loading?
    Suddenly today my site has stopped loading. I get an error message that says "too many teditects" but I have not changed anything.
    0_1577302721050_Screenshot_20191225-133343_Chrome.jpg
    Thanks
    Carole


  • MyVR Employee

    Hey Carole,

    It looks like the primary domain on your website was set to magicfactorylofts.com which has incorrect DNS settings, leading to a circular redirect. It also appears this domain name wasn't registered through MyVR, which means you'll need to update the DNS settings with your domain registrar. Follow the instructions in the following article to setup your DNS with your domain registrar.

    In the interim, I went ahead and changed your primary domain back to https://magic-factory-lofts.myvr.com so your website is operational while you update your DNS settings.

    Cheers,
    Mike


  • Advisor

    Hi @Mike-Stachowiak Mike
    Thank you so much.
    It's odd because I have not changed anything.
    Carole


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