How to cancel your annual "HomeAway Listing" subscription

[Kirk Nankivell]

I would like to cancel this “HomeAway Listing” subscription please, but do not see how to do so via the Billing section.

Reasons for cancelling: fees are getting too high / keep increasing and very few reservations from these channels.

We just wanted to remind you that the following subscription is set to renew soon:
HomeAway Listing, Online Booking Enabled $499/year Renews on January 19

Where can I cancel this?? Thanks!

[Jenny Oest]

@kirk-nankivell Is this a listing held by MyVR or a PM listing of your own? If you’re not sure, are you able to log into HomeAway with your own ID and password?

[Kevin Poglitsch]

Hi @Kirk-Nankivell,

Thanks for reaching out on the MyVR community. For a billing change such as discontinuing a specific listing’s HomeAway subscription, that’s actually something that needs to be done on our end. I’ve gone ahead and made the change so you won’t have the HomeAway subscription auto-renewed come January.

If you end up changing your mind go ahead and submit a support ticket and we’d be happy to help out!

-Kevin

[Kirk Nankivell]

@kevin-poglitsch awesome, thank you so much for making that update.

I found it strange I could not do that on my end, but glad you were able to resolve it.

Cheers,
Kirk

[MICHAEL NAKAMURA]

@kevin-poglitsch