Withholding Security Deposit Airbnb
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I recently had a renter flood my basement bathroom by back in git up. How do I withhold partial deposit from them when they booked thru AirBnb?
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Hi @Sarah-Plitt,
Thanks for reaching out on the MyVR community - sorry to hear about the flood.
For Airbnb, you would want to open up a claim on the Airbnb Resolution Center within 14 days of the guest’s checkout. A step-by-step guide on the process for submitting a claim can be found on their website here:
Regards,
Kevin