SOLVED Is it possible to void a charge which we have charged accidentally in Stripes?

[Vivin Vaid]

Hi,

How do we void a charge which we have accidentally charged? For example - I have charged a guest - and then I remember that I have accidentally overcharged the guest. So I want to void that charge.
Is refund the only answer?
My other merchant provider allows to me void the charge till 4 hours - without incurring any transaction fees?

Vivin

[Danny Eiden]

Hi @Vivin-Vaid ,

If you have already charged the guest, a refund is the only answer. You will be refunded any transaction fees you incurred during the original payment collection when you issue the guest a refund. For more information, check out Stripe’s documentation.

Refund a customer : Stripe: Help & Support

Best,
Danny

[Vivin Vaid]

Ok Thank!!