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    SOLVED Is it possible to void a charge which we have charged accidentally in Stripes?

    Booking & Payments
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    • V
      Vivin Vaid last edited by

      Hi,

      How do we void a charge which we have accidentally charged? For example - I have charged a guest - and then I remember that I have accidentally overcharged the guest. So I want to void that charge.
      Is refund the only answer?
      My other merchant provider allows to me void the charge till 4 hours - without incurring any transaction fees?

      Vivin

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      • Danny Eiden
        Danny Eiden last edited by

        Hi @Vivin-Vaid ,

        If you have already charged the guest, a refund is the only answer. You will be refunded any transaction fees you incurred during the original payment collection when you issue the guest a refund. For more information, check out Stripe’s documentation.

        Refund a customer : Stripe: Help & Support


        Best,
        Danny

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        • V
          Vivin Vaid last edited by

          Ok Thank!!

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