Booking.com: Update your Extranet settings to comply with consumer law

[Roanne Mayer]

Has anyone else received this email from Booking.com? They are asking me to check and update credit card pre-authorization settings.

You’ll need to state whether you pre-authorize guest credit cards or not. If you do—even if only occasionally—you’ll need to display:

The amount you pre-authorize
When you pre-authorize
Which booking policies you pre-authorize for.

They also ask about extra charges.

Does anyone know if this is being taken care of by MYVR? It’s always hard to know what is handled by them and what needs to be done directly.

[Mike Wesling]

I received the same message from Booking. @Jess-Milligan do you have any advice on this issue? I can forward you the email if needed

[Roanne Mayer]

@mike-wesling

Hi Mike. Let me know if you hear anything back from Jess or MyVR and I’ll do the same. Thank you. Roanne

[Jess Milligan]

@Roanne-Mayer & @Mike-Wesling - Thanks for your patience on this one. This is not an update you need to take action on as MyVR doesn’t currently do any pre-authorizations on payments for Booking.com.

[Roanne Mayer]

@jess-milligan

Thank you so much!!!