Booking.com and accepting payments


  • Newcomer

    How do you get your booking.com guests to pay BEFORE they arrive? I'm considering unlinking them from myVR and just using the calendar sync because I think we are now able to accept payments through booking.com if we're not linked.

    My frustrations are
    --people booking and then not showing and me being unable to charge them (they seem to not know they've reserved, which doesn't happen on other platforms).
    --me having to chase them down for cash by trying to meet them while they're here (not passive enough for my taste)

    How have you handled this?!


  • MyVR Employee

    @Caroline-Benzel what do your booking policies look like? Since Booking.com is an instant booking channel, they will pursue funds on the schedule that you set. Can you clarify that part?


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