How can guest cancel MyVR reservation?

  • Newcomer

    I have a guest that wants to cancel their reservation on our MyVR site. They can't figure out how to do it and I can't find any instructions. Can anyone help? Thank you.

  • Hi Lisa,

    There is currently not a way for the guest to cancel their reservation using the MyVR website or booking page. Please see this help article for instructions to cancel the reservation from MyVR for the guest. If you scroll to the bottom there are also instructions for issuing refunds (if applicable.)

    I hope this helps!


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