Hi @Laura-McGlynn! Thanks for reaching out on the MyVR community. API access isn't something offered at the Rent By Owner level at the moment. The only plan that currently allows access to the MyVR API is the Property Manager Pro plan. This may be something that gets expanded to more plans down the line (or offered as an add-on), there isn't currently an estimated time frame for that though. Please let me know if you have questions! -Kevin

@Kirk-Nankivell Happy to help with this as it can be a little tricky if you're not sure where to go. So, first you'll go to Setup > Custom Fields > Property and create a custom field where the Data Type is a file upload. Note: You can either upload a default file or leave it blank - leave blank if different properties will require different files. Then, you'll go to the property where you want to apply the custom file (Properties > Properties > [Property name] > Custom Fields) and, using the "More Actions" (three lines) drop-down to the right of the custom field, upload or replace (Delete and Upload) the file. Once you've selected the file for that property's custom field, it will be accessible to attach in your inquiry correspondence, as shown above. I hope this helps!

No update on this specific feature request yet. With the recent hiring of 12 new MyVR employees over the span of 5 months, the company is making moves to handle a number of low-hanging fruit items. We'll continue to update everyone in the Product Features section of the platform. We appreciate your patience and votes on feature requests

@jess-milligan Thanks, but I'll be totally honest, I don't think I'll renew after my sub expires so probably not worth investing the brain bytes on my part or MyVrs.

@darrell-looney112 Hi Darrell, I have spent some time on this issue, too. One way to tell is to open up the desired page on your website and then right click anywhere and choose "inspect" -- this will pop up a window that shows all of your html, so you can see when each tag is used. But sometimes MyVR just uses a font style instead, so I'm not sure if there is a consistent rule they are following that when we choose "large" they always use <h2>, for example. You can choose to input the html for text yourself, by sliding an html box onto your webpage rather than a text box. I did that some, but it is a laborious process, and I'm not sure if the SEO benefit of having the correct tags is worth it. I did notice recently that when inputting property descriptions, that box now has an html toggle so you can switch between the usual text editor and the html -- and you can edit the tags that way. But I've only seen that in that one place -- it would be nice if it were included on the other text boxes throughout the website. Hope this helps some, --Ann

Yes, @Darrell-Looney112 , you must input a minimum stay when you are adding a rate period; that has not changed. But @Catie-Aring , specifically in the case of changing the minimum stay for weekdays vs. weekends, that's a LOT of rate periods. For the holidays, it's not that bad to create individual rates/minimum stays, but it would be very cumbersome to input two rate periods for every remaining week on the calendar, especially for multiple properties. To my knowledge there is no way to create a generalized rule such as you're describing.

Welcome everybody! Thanks for all your help! ! ! Darrell

@lindsay-barrett thank you!!!

@scott-howard if you don't cancel, then the guest will still pay the service fee. But in reality, a small percentage of cancellations won't hurt your ranking. I've been told this by HomeAway - for their integrated owners they tell me that they are more lenient with their theshold. I would just cancel and move on. You'll be fine unless this becomes your typical business process.

@jenny-oest And thank you Jenny!

@Caroline-Benzel - I'm copying some information from an older thread that answers this question: On the commission, Booking.com likes us to refer users to them so they can answer this question. They prefer we say something like "starts at 15% and visit https://join.booking.com/ for more info". See the Booking.com Rates and Fees post for other thoughts around this.

Hi @Drew-Wade, Here is a general guide for pointing a custom domain name purchased outside of MyVR to a MyVR-hosted website. Point Your Custom Domain to Your MyVR Website While AWS Route 53 isn't mentioned specifically, the general steps should apply to this registrar as well. Please let us know if you would like additional assistance. Best, Danny

Hey @Marriott-Murdock - I can help with an overview of some of the key differences. If you're already on AirBnB, but just haven't integrated with MyVR, you'll be familiar with some of the AirBnB specific nuances such as with red-zones and fees. In terms of the integration with MyVR, here is a run-down; Payments - Not processed through MyVR. AirBnB is the merchant on record, and they will pay you out via the payout settings you configure in their platform Channel Fees- Airbnb Guest service fee and Airbnb host service fee (3-5% depending on cancel policy) Instant Booking - Required for the MyVR connection Listing Information Sync - Most everything is synced except for reviews (though you can copy and paste the review content over into MyVR) Booking/Cancellations - Must be handled within AirBnB and cannot be handled within MyVR Booking Policies - Set in MyVR Regional Availability - AirBnB has red zones that don't allow for rentals in some cities

@Darrell-Looney112 When switching over to a new template we try to keep all of the content you've created - however, some content may not make it over. The same goes for reverting back to your original template should you not like the new one. That being said, I'll reach out to you in a separate support ticket about the possibility of cloning your existing website so you can test out changes without the fear of possibly losing some of the content you've created in your current template.

@kevin-poglitsch thanks for letting us know. I have the zapier all figured out to update my QB - only missing those pieces. I think I’m going to switch my 20 votes all to this....

@jenny-oest Thanks! Worked perfectly!

And I also go over all of my properties and look at the photos and websites to see what needs to be updated. If you can get fresh content for people to see before your prime booking period begins, that helps.

@gary-swarberg - are you also cancelling the reservation? If so, when you choose to cancel, there will be a switch you can toggle that asks you if you want to refund all payments. If you say yes, it will cancel AND refund the payments. Jenny