@jim-knape - I just received word today that Floridarentals.com is making Adults a required field...so problem #1 should go away.

There no longer seems to be a "pause" option. Has this capability been removed?

@tristan-brotherton Hello again Tristan. I thought I had it figured out - everything looked great on the desktop and mobile previews in editor, but when I published, the calendars are being placed adjacent to each other - even when I put something between the html blocks. Specifically, I am trying to label each calendar - either with a text box or a button - and when I publish it places the calendars together and the other elements after. I'm thinking it has to do with the html "// Optionally specify an element ID of where to draw the calendar. // If omitted calendar will be drawn whereever this" Any ideas?

Be sure to submit this as a request. I think it's a good one. We're in an industry where 100% refunds will be needed, and security deposits are also frequently used. This environment will mean those fees can be significant.

@joseph-sennish be sure to submit a ticket for that.

@beach-renter I just copy the quote and create a new payment schedule. If the reservation is already booked, I just change the terms to the new quote and notate the reason for the change in the notes.

The reason prices are not consistent is because they show the lowest possible rate on their search page . They're dealing with a seasonal business and it seems they have lost touch with that their practices are the problem. We have 30 day rentals that book for $6k in the off-season and $15k in July & August. But a surfer sees "Starting at $200 per night" when they perform a search for August. Most of the experienced guests have figured it out. It's the new customers they are losing through poor programming, not inconsistent pricing.

@joseph-sennish Thank you!

Made me look. The social info is not their on my mobile either. However, we had incorporated our phone numbers into our logo, so those still show. on coastestate.co Because the phone numbers are in the .jpg formatted logo, it's not as easy as click and call. However, the number cannot be scraped by internet Bots, so we're not on every Telemarketers calling list. It's a trade-off I've accepted for years.

@jonathan-murray Hey all - I wanted to share a brief update regarding channel management billing & refunded transactions... As you might have seen in our in-product announcement, we ultimately decided not to implement the 25% cap on the usage of booking fee credits. Instead, 100% of your credits will be applied to your channel fee invoice. If your credits don't cover your invoice for this month, we will also waive any remaining commission fee charges beyond that. In short, no channel management fees for April and May. Full details (including eligibility) are in today's product announcement - so please check that out. We'll also extend that to next month's billing, too (May bookings, which are invoiced on June 1). If you still have credits remaining after June 1 billing, you can apply 100% of them to future invoices. No cap... Thanks for bearing with us! We received a small PPP loan and are going to absorb this substantial drop in revenue for a few months in an attempt to share the love and show our support as best as we're able. I know it's not much but hopefully it helps those of you who are struggling financially right now. [note: my earlier post with an illustrative example of how these account credits are applied has been updated]

I believe this is in the Contacts tab in your HomeAway dashboard. If you have your own HomeAway login, then you can update it directly (scroll to the bottom of the Contacts tab page) but if you do NOT have your own HomeAway account with login, then you'll need to submit a ticket to the support team and they can update it for you.

We've update our Inquiry Auto Responder to reflect updated Guidance from our County Health Department. Thank you for submitting an inquiry. We are currently reviewing your request and will get back to you shortly. Monterey County has extended it's shelter at home order until further notice. The County has ordered we do not advertise or accept short term rentals of 30 days or less for stays,, unless: Our guests are coming for work deemed essential. To provide necessary care for a family member or pet in another household who has no other source of care. 3)To move residences, but only if it is not possible to defer an already planned move, if the move is necessitated by safety, sanitation, or habitability reasons, if the move is necessary to preserve access to shelter, or necessary to secure employment in an essential service. Travel related to the provision of or access to Essential Activities, Essential Infrastructure, Essential Governmental Functions, Essential Businesses, or Minimum Basic Operations. Travel to care for any elderly, minors, dependents , or persons with disabilities. Travel required by law enforcement or court order. Travel to manage after-death arrangements and burial. Travel to arrange for shelter or avoid homelessness. Travel to avoid domestic violence or child abuse. Travel for parental custody arrangements. At this time, the Monterey County Board of Supervisors requires us to ask for all rentals, of 30 days or less; Will you be travelling, or performing work, deemed essential under State and Federal Guidelines? If you can respond with an affirmative answer, we may proceed with your reservation.

Jess, You got us excited about this integration, we spent time talking to KeyData, we signed a contract, then when it was time to integrate, we get a message thet this si only for property managers. This was a whole lot of time and hope wasted. Why did you invite property owners to you webinar to begin with, and why can't we integrate with key data. Can someone help us? Thank you!