Thank you @Jenny-Oest!

@bob-jedrzejek do you mean in an OTA listing or on your website?

This might be way out there, and more work than necessary, depending upon how many guests you're talking about. But... Is there a way to use Zapier to create a google sheet that parses the date and creates the format you want, and then send the email via Zapier? It wouldn't flow through the MyVR dashboard, unless there is a way to cc it into the dashboard?

If you're using WordPress, I would suggest the Contact Form 7 Plugin. We use that on http://CoastEstate.net I would also suggest you activate the Akismet API in order to block the flood of Spam you will receive through the Contact Form.

Hey @Ann-Karako - You may have already figured this one out already, but I want to confirm that generally owner-initiated reservations function the same as any direct-booking put into MyVR. The only real difference is that you have the choice as the PM to allow the owners to book their property at their sole discretion, or require approval by you. This setting is located in Settings > Back Office > Owner Management. Otherwise, all message automations will flow through this reservation as they would any other reservation!

Hey @Rasmus - We don't currently have a plan for an Instagram button, but that would be a great feature request.

Add some custom CSS by hitting the SEO & Settings option for the blog page, in the pages list. Then add your custom CSS: I've pasted the example code below: <style type='text/css'> .post-excerpt img { float: left; margin-right: 15px; } </style>

@Susan-Perry - just want to close this out after Jenny's response, which we agree with! Although MyVR's emails are secure, it's generally always a best practice to restrict sending any personal or financial information over email.

Sure! Just add some custom CSS like this: <style type='text/css'> .myvr-booking-button { padding-left: 15px; } .myvr-booking-button .icon-cart { display: none; } </style>

@jenny-oest said in VRBO Reviews: https://www.vrbo.com/reviews/write/XXXXXXX Wonderful! It works. Thank you!!

Hi Jill, The 1.49% fee is the MyVR channel management fee. The fee supports direct integration with the channel. You pay a 1.49% fee per booking on the net host payout for those reservations accepted through your MyVR-managed Booking.com listings. This is invoiced at the end of each month. You can view invoices from Settings > Billing > Invoices. The Stripe fee is for merchant processing. You can view your Stripe merchant processing rates in Setup > Booking & Payments > Merchant Accounts > click the account name > Accepted Cards & Rates. Best Regards, Anne Kohn

Hi Heather, MyVR has a new report available via Manual Export that can help: the Reservation Financial Summary Report. You can export this from MyVR via Setup > API & Data Access > Manual Export > Financial Summary This new export gives you quick access to all your reservation financial information so you can easily analyze performance, do your accounting, and provide reports to your owners. To view all the financial data for your reservations in one report, filter and download your data from the Financial Summary tool in the Reservation section under Setup->API & Data Access->Manual Export in the left hand navigation menu. This report contains your reservation information - including property, source, and a full financial breakdown - on one line per reservation. You can open the CSV file in any spreadsheet program, including Excel and Google Sheets. When it's exported, here's a snippet of some of the data you'll see in a single line (note, there are additional fields when the actual report is exported, my screen was not large enough to show you each of the column headers): You can read the full product update in MyVR from your name drop down in the top right corner > Product Updates. I hope this helps! -Anne Kohn

Hey Jenny, The best way to set up a Pet Fee in MyVR to sync with FlipKey is on a Flat Rate Per Stay Basis. This table from our FlipKey Rates article is useful to visualize how the channel accepts special fees like a pet fee or an "other" fee. If you include a Pet Fee on a Flat Rate Per Night basis it will be combined into the Rental Rate total rather than broken out as a line item. I hope this helps! -Anne

Yes, VRBO wouldn't publicize that information. A few guests who have already booked via VRBO mentioned they saw my number on VRBO's website (I can't find anything and that can't right). It can't be in an email they've received because that's what they've been calling to request (i.e. details with address and access code). I'm stumped!

@amber-d Got it! Thank you!

Hi Karol, Based on your background for https://starfish-beach-cottage.myvr.com/ it seems like you might be looking to resize the background photo to fill the page, is that correct? If so, below are some instructions on how to resize a banner photo: In MyVR's Website Builder, click "Manage" on the desired website Click the Design & Branding section > click the Edit Design button In the Design Editor you'll want to edit the Background Image settings > edit the Banner Options > resize using the scale tool (step 3 in the image below) > Apply Changes. You can remove page components on a specific webpage via the Layout Editor by hovering over the element until it is highlighted in green, then clicking the trash can icon at the right hand side. You can edit text on a specific page via the Content Editor by hovering over an element until it turns green, then clicking in the element and typing. It looks like the element you're referring to is sourcing information about the property directly from your MyVR Property section and cannot be edited to remove just the title. What you can do instead is remove it, then replace it with a text block and include just description details about the property (copied and pasted from your MyVR property description section, or rewritten however you'd like.) I hope this helps! Best, Anne

Thank you so much Anne! Have a nice weekend. Roanne