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    • C

      Damage Policy Billing
      General Discussion •

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      VOTES
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      No one has replied

    • D

      Refund Policy Not Visible
      Reservations & Quotes •

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      23
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      @darrell-looney112 are you doing those screenshots in an Apple or advanced JPEG format?

      I’ve been using a little Windows App called Image Converter to get those into MyVR compatible images.

    • J

      Dynamic Pricing
      General Discussion •

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      71
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      @jill-evarts - I’m not using PriceLabs at the moment, because I switched to another full service revenue management team, but I can tell you that dynamic pricing WORKS. My team uses extensive dynamic pricing. I saw a revenue increase of 20-40% in properties when I first converted. Their prices are not made up - they’re data based. I’ve found that the only time it DOESN’T work perfectly for me is if 1) they don’t know about an event in the area, and so it books at too low a rate (I make only a few tweaks for this) so I need to tell the team about it , or 2) I interfere or lose patience because something is open and then drop the rate, only to see people fighting over a date. My advice is to give it a chance to show you what it can do.

    • Reporting issues
      Reporting •

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      105
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      @Jenny-Oest not sure why the image would not upload 😞

      But I have a long list of sources (most of which I could care less about - but I don’t know how to remove) I am trying to find VRBO and HomeAway - they are far down the list and I cannot access them from the source list filter in the reports.

    • How to cancel your annual "HomeAway Listing" subscription
      Channels •

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      1400
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      M

      @kevin-poglitsch

    • J

      Sharing Calendar with Cleaning Crew
      MyVR Best Practices •

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      813
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      D

      The problem I’ve had with Google Calendars and the MYVR iCal link is the Google calendar shows ALL details of who has booked and will not allow me to edit what’s viewable to simply say “Booked” or unavailable. Other times if the person viewing is using an iPhone and does not have a Google account they are not allowed to view the calendar.

      Darrell

    • D

      Smartphone vs. Laptop Description Discrepancy, ETC.
      Owner Management •

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      522
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      @don-aamodt - you may want to submit this as a support ticket rather than post here? It sounds like something more directed for one on one assistance, and Jon and others may not see your message here.

    • How to add a custom field for the Rental Amount
      Message Templates •

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      VOTES
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      57
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      @basil-kezios - you can attach a quote, but there isn’t a custom field that will automatically insert a rate.

      You’ll want to further define “rental amount”. Might be a good feature request, but if you’re in an inquiry phase, it would tricky to know which rate or total to include? If i have 5 different quotes, which one? I could see a custom field for reservation total, but would you want a field for just the rate before discounts, fees, and taxes?

    • D

      Find My Property Key
      Websites •

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      VOTES
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      55
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      @darrell-looney112

      If you’re trying to share your calendar with another app, you’ll want to set up a specific key for that in the calendar setup.

      Go to the property calendar page, and from the drop down menu select setup calendar sync

      Open the basic calendar sync app

      under View by Connection, click New Connection

      Select the channel you want to connect with or type if calendar sync and complete the export setup.

      You’ll receive a unique key to use for the connection.

      Hope that helps.

    • D

      Error for 2023 Booking
      Reservations & Quotes •

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      128
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      D

      @jenny-oest Thanks a bunch! That was exactly the issue!

    • R

      What happens to prepaid Assurant charges when there is cancellation?
      Reservations & Quotes •

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      125
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      No one has replied

    • R

      Changing a credit card after failed collection
      Booking & Payments •

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      185
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      R

      @jenny-oest

      Thank you so much Jenny!

    • C

      Quick Books Automation
      General Discussion •

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      VOTES
      5
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      4997
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      @collier-budick - I was in the same boat. I have an integration between MyVR and Quickbooks online. It’s one of the partners here within MyVR from the marketplace. It’s helped tremendously. I recommend you reach out to them. PM me for details if you need more info.

    • Cleaning and Maintenance automation
      Automation •

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      1235
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      @john-klein - I’m just seeing this…so I’m sure you’ve figured it out already 🙂

      The cleaning module will allow you to automate a job for cleaning and notify a cleaner, but I’m having trouble figuring out how to notify different cleaners for different properties. Have you mastered this yet?

    • R

      Airbnb "Guidebook"
      Channels •

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      222
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      No one has replied

    • Pro's & Cons of Pricing Tools
      MyVR Best Practices •

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      901
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      @joseph-sennish I used Beyond Pricing and PriceLabs but now really like ART from Rented.com.

    • R

      MYVR cannot list a "townhome" on VRBO
      General Discussion •

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      386
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      No one has replied

    • D

      iOS incompatibility Issues
      Websites •

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      67
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      D

      @joseph-sennish I’m seeing no errors or problems on Google and Android phones. The problem still appears to be with iOS devices alone. Desktops are also fine. Since Google loves Google the feedback I get from their metrics don’t help on the iOS devices.

      Darrell

    • End of Year Observations
      MyVR Best Practices •

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      3317
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      Re: End of Year Observations

      Year to Date through October 7, 2021

      13k Users
      23K Page Views
      41% Direct (Retention)
      36% Search (SEO) (GREATTTTTT!!!)

      Thank you to the MyVR Team.

    • J

      Merchant account
      Booking & Payments •

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      2
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      499
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      @john-kanagawa you can disable it (under Setup, Bookings and Payments, Merchant Accounts) with the drop down action menu, but I don’t think you can delete it - probably because history needs to be maintained.