Thanks all for the help! We ended up going with a Schlage lock as they have their own app that supports multiple properties and isn't subject to our guests downloading an app, but they may use a code we provide. It seems to be working great so far!

@drew-wade - which link?

I see this answer for responding to HomeAway reviews is 2 years old. I want to confirm the process is still the same? Thank you! Amanda

@roanne-mayer My best recommendation is to clearly state in your rental contract that if a pet is brought onto the property, the guest will face immediate eviction and/or a $300 fine, to be automatically charged to their payment on record. I use HelloSign to get signatures and initial the cancellation policy when someone books. I'd also get them to initial that. Then, if you have proof of them with a pet on the property (photo), you can automatically charge their card. Eviction is up to you. Just my thoughts.

Hey @Darren-Morgan - I caught your post about Xero in another community post, so it looks like you're exploring systems that may integrate with MyVR already, however, I wanted to also mention the possibility of using Zapier. Have you explored that as an option? It syncs to several other accounting systems (Quickbooks & Xero included) & serves as a build-your-own connection to what you may specifically be looking for. This would get you as far as creating custom reports on the cadence that you want, but you would still need to manually post into the Owner's Portal (unless you figured that part out through the API). I encourage you to post this scenario into a feature request so our eng team can evaluate your use case.

Hey @Dawn-Berry - you can do this. Follow the instructions here.

@john-hughes - I think it would be a good feature request to be able to customize with a "limited user" which functions they can perform.

@Jenny-Oest - It's certainly not ideal but it makes sense. I'm meeting with our accountant next week so I'll see what he recommends. Hopefully, we'll be able to establish a process to adequately, and accurately, assess this. I think we've just been a little spoiled by the previous platform we used which was able to sense the length of stay and access the correct amount of taxes we inputted. Thanks for your thoughts and suggestions.

Hey, I'm quite new to MyVR, but we have been working on an integration between Airbnb, Homeaway and Xero. We've just been accepted as a Xero partner and will be contributing to their integration ecosystem. We will possibly look to integration with MyVR, but currently we only support Homeaway and Airbnb. How it works: The user uploads the Airbnb/Homeaway CSV file to the web app The properties are mapped from the listing name / Xero ledger per property The transactions are created as either invoices / bills for commission or cleaning Payments are created for the manager / property owners as an ABA file to be uploaded to bank My background is Accounting/ Software dev and Property management. We use this system weekly for 70+ properties with a substantial revenue. It has reduced the processing time of our land agents trust account from days to hours. I've also taught my assistant (with no accounting knowledge) to administer the accounts with my supervision once completed. I'm unsure if this is the place for cross promotion, but if you are interested, drop me an email / message and we can chat further. Thanks, Darren

@sebastien-long I make those adjustments under the customization section. But it has to be done by date. So it will be a lengthy list for you.

Yes - the copied property will be inactive and it will not appear on any websites, until it is activated.

@jenny-oest Thanks. That's exactly what I just did and it worked great. Had to manually enter the $$$ they had left over and showed that as money in deposit. Thanks to all who responded. We learn new things all the time !!! Linda

Hey @Brett-Beckman - When we thought through this scenario, we decided it made the most sense for Property Managers to have the ability to keep the damage deposit and charge for the damage protection premium at the same time. This would double down on protecting your property as you have both the renter's personal cash and the damage protection coverage. That option is the third and final setting before activating insurance. You'll see that we recommend to intelligently disable the damage deposits - we do that because you're likely to see a higher conversion if the cost of the rent is lower. However, we realize that it's not always as clean-cut of a decision. Hopefully this helps!