Bueller?

The challenge comes if they turn to VRBO. VRBO won’t support withholding those fees because Custom Cancellation Terms are available, but MyVR does not yet have them built out. Believe Stripe changed their terms January 1, 2018. We put in a request for that feature a while back when we discovered the issue. Our highest cancellation rate (65% !!) was Booking.com, so we simply changed our cancellation policy to “No Refunds Ever”. Now we get very few bookings, but we were losing money before that. Seems a better solution. But yes, VRBO used to be 2 cancellations a year for us and now they are at 17% nationally. It’s a serious issue.

@Tyler-Powell Hi! I’m Michelle with MyVR. Thank you for the question. In order to access the Advanced Rate Options, you need to have a Default rate plan in place temporarily. Once you’ve updated the Same Day Turn option, you can put the original rate plan back. We’ve updated this Help article with step-by-step info: https://help.myvr.com/hc/en-us/articles/4402997402132-Setting-Same-Day-Turn-Rule-for-a-Property Please let us know if you have any further questions.

@darrell-looney112 - thanks! I just needed another source for converting to the HTML code since the one I’ve been using decided to retire. I found this site: https://html.imageonline.co/ which works - you just have to switch the view to source under developer tools, and then select all. Thanks! Jenny

Pretty much thinking “No”. If one rents and it blocks both, I’m out. Never faced this challenge before. Just signed two (2) adjoining homes in Pebble Beach with Ocean Views. They even have a pathway, bridge and gate between them. (No kidding!) One is a four bedroom, the other is a three. Combined we could accommodate 14 guests (UNICORN) and book for that Capacity. I just don’t think we can fill at 95% Occupancy for that group size. I’ll have to ask my VRBO account Manager how frequently that request is made.

@Darrell-Looney112 Glad to hear that helped. We have some of the same challenges. Lots of media and our MyVR websites do not support the highly compressed, NextGen image formats. Yet. I did put in a feature request a while back.

@joseph-sennish said in Using MYVR website as a subdomain for a Squarespace site?: My only thought was - “Why?” It would be easier to map your MyVR website to staywildflower.com. I believe you set the A Record to @ and 107.23.2.13 Set the CName Record to www and domains.myvr.com Of course, those directions will work with that subdomain too.

A Quote should do that. And if you have your reservation confirmation set up, these terms should go out as well.

We place our local Transient Occupancy Tax Rates on all Rentals, and disclose the terms in the property description. If we get a rental that does not require TOT, we adjust the Quote or Reservation accordingly. 90% of the time, the renter will ask for the adjusted quote based upon our disclosure in the description.

If you are writing it in straight .php, should be no issues with JSON. If you are using any element of WP, forget it.

Hi Collier, I feel for you. I’m the CFO and originally did all our bookkeeping for our company. We’ve used QBO in the past, been using Buildium the past five years, but hope to move off it. There is currently a Trial underway with MyVR Users testing the interface between QBO and MyVR. I would share with Michael that you’re reservation volume is pretty high for twenty units. That’s great news! The content on your pages is beautifully built out. And your growth is phenomenal. You have a great sales engine. Our CEO is pretty dynamic too. This year, we’ve been setting higher minimum stays (5-7 nights) and not backing down until we get closer. Our average booking is now coming approximately 90 days out. We actually raise rates as we get closer and reduce the minimum stay. Hopefully, that will not effect your revenues but will decrease your workload 20%. Our top performing unit should gross $300k in rents this year with this strategy. You could potentially outsource some of the work until that solution becomes available. We use two services, one for AP and the other strictly for Reservations. I’m not recommending either of them. You can find them on G00gle. I spend 20 hours every month doing a 100% audit of the reservations, but I keep finding new nuances. I’ve hired a person with a Doctorate in Accounting and significant experience in Buildium to audit them so we ensure compliance. Hang on, help is coming. P.S. Love your analytics on the accounting activity. You’re pretty damn fast if all that’s only taking you 40 hours. That would be an easy 120 hours for me. I’m challenged on the topic, but I work hard enough to get A’s.

Yes. Look in the Apps Menu for the Calendar Widget and Booking Widget. But before you go off platform building a website, check my post here: https://community.myvr.com/topic/1163/end-of-year-observations/2

@joseph-sennish - Yes, I ended up using the “Modify Terms” to get this done.

I must admit, at first I was reluctant to leave our WordPress website behind when we came on board with MyVR. In 2018, we had done 4k in new users 5.9k in page views with the WordPress site , booking widgets, embedded calendars, etc. We had to do double work with every new property we added, setting them up in MyVR as well as the WordPress site. We waited five months after coming onboard to launch using the MyVR templates to create a far superior product in February, 2019. We left the WordPress site up. Between the two, we cranked out the numbers above. Then 2020 came. We were shut down for leisure travel for three and a half months. We pivoted to marketing for essential travelers, and as we reopened, our out of state travelers kept cancelling. We raised our Pandemic Discounted Rates each time we had a cancellation. We booked one property for the month of August FIVE times! Our MyVR website really did a great job of pulling us back from the Spring. Our 2020 New Users grew to 10.1k with 18.3k pageviews as repeat customers returned. We actually booked $1,130k AFTER cancellations through the website. Four months into 2021, we have seen 4k new visitors, 5.9k pageviews and $629k in Revenue. That’s greater than $150 per click. Many thanks to the MyVR team for putting forth such a great product.

Yes. Under Operations>Cleaners & MX