@john-hughes - OK I found it In PriceLabs: Go under Customizations - the first block will show the MyVR (all account) customizations: Scroll to the bottom of the block and select Date Specific Overrides - Update. There, go to the override that covers the dates you are working on. I currently have June, July under one customization that shows Sat only turn dates. REMOVE the customization that restricts your dates, and then add those restrictions back for each property or property grouping at a lower level. Then on your specific property, add it only for the dates desired. Does that make sense? It appears that with PL, if you restrict the turnover day change at a higher level, you can't override it at a lower level? Jenny

@carole - good to know. I may need to split into a separate account per property, but I want my same processing rates and terms.

Hi @Bob-Jedrzejek, Thanks for reaching out via the MyVR community! I reached out to MyVR's VRBO account manager to get their take on this, here's what I learned: HomeAway/VRBO listings that are integrated through a software provider (such as MyVR) do not allow the guest the option to cancel their reservation. Instead, the Property Manager will always be the one initiating the cancellation, and HomeAway collects a 'reason code' from MyVR. As long as this reason code is indicating that the traveler canceled the reservation, your account will not be negatively impacted. So, what does this look like in MyVR? When selecting the cancel option on a reservation, simply select a reason of 'Renter Cancelled' from the dropdown: (Note that we also have a 'Refund all payments' option which will prove to be useful in your scenario) I hope this helps clarify, please let me know if you have any questions! -Kevin

https://community.myvr.com/topic/1167/how-to-remove-quote-hold-from-calendar

Hi Sarah, A quote hold is an optional step you can take when creating a quote, that "holds" (blocks) those dates from being booked by other entities for a period of time you specify. It's not the default option, and needs to be manually selected. This option is set on the last section of the quote builder: If you'd like to remove the hold you can cancel the quote with the hold.

@carole Hey there! I haven't seen any come through, but can say that as I onboard and train our new customers, all of them use instant booking - even for the optional channels like TripAdvisor and Vrbo/HomeAway. It appears to be something most people have become comfortable with (which I know doesn't help in terms of giving detailed use-cases for you) as they try to limit the back and forth.

Hey Sallie, If you cancel a reservation prior to the check-out date, we automatically cancel any insurance policy associated with the reservation and issue a refund for the original cost of the policy. If you navigate to view the reservation details in your account and click on the "Financials" tab, you'll see the insurance expense will be zero out. If you have already paid for the policy, you will be refunded this amount on your next insurance invoice. If you haven't yet paid for the policy, you won't be charged for it at all. I hope this helps! Cheers, Mike

@kishore-kakileti Hi Kishore, just a note to say the system works perfect! We are managing multiple units and getting unique access codes added automatically to each reservation. We could not be happier and look forward to working with you in the future. Charles - Cedar Creek Vacation Rentals

@jenny-oest iFrame? how primitive. That's a great tip. I only have one matterport, but it's nice to be reminded how easily I might deploy it.

Hi @Mike-Stachowiak Mike Thank you so much. It's odd because I have not changed anything. Carole

Think you will have a tough time doing that from a third party software on most channels, as you are not provided with the guests actual e-mail address. Jenny is correct, you will wish to create some Templates in the Setup section.

@kevin-poglitsch awesome, thank you so much for making that update. I found it strange I could not do that on my end, but glad you were able to resolve it. Cheers, Kirk

@John-Bennett - thank you! That’s very helpful. I actually ticketed with both in parallel last week and this week started syncing with PriceLabs. Definitely a savings!

Hey @John-Klein - Since this is a MyVR website, each property's individual calendar will automatically show on their own property profile page. Here's a screenshot for example: By default we include the rates & fees as transparent information, but if you want to remove those details, hover over the calendar widget to click the settings icon in the top left corner, and adjust those settings to include or exclude certain features. Here's what that might look like: In the event that the calendar was removed or deleted, you can also drag and drop the calendar widget from the menu item. Hopefully that helps! Let us know if there's another use case for adding the calendar somewhere else on the MyVR site that we're not covering.

Hey Darrell, You've noted the bigger points in your post, and whilst this isn't legal advice, but a best practise approach - I would recommend following the following guidelines to make your website as accessible as possible. Whilst accessibility requirements and your responsibility to meet them differ around the world, there are some concrete steps you as a website owner can take to meet any accessibility responsibilities, such as: Add a relevant page title to each page. We provide a default automatically but it should be relevant to the content on your page. Add a page description in the advanced options. This can also be advantages to SEO, and should be tailored to the content on your page. Structure your text with appropriate headings and content. Use consistent heading formatting for custom pages. When linking external pages, specify the page page you are linking too in the text. IE: See our pet policy. When adding images, be sure to add alt text in the advanced options to describe the images content. This is not required if the image is purely decorative. It is only important to note if the image is functional. (A door lock location for example). Hope that helps!

@Mike-Wesling one other thing to add is that if you are working with Stessa and know a contact there, you can see if they'd be willing to build to our API. Several of the partners who we integrate with went this path - so it may be worth putting directly on their radar.

Has any progress been made on this topic over the past three (3) years? I would prefer to be able to block individual emails rather than punish my entire company by removing instant booking.