You may have noticed some new names and faces within the MyVR Community over the last several months, so, we wanted to introduce you to some of the our team members.
@Amber-Diehl - Technical Support Manager
Amber is responsible for leading our technical support team as a Customer Support Manager, where she strives to build and maintain positive relationships with our customers. She has a passion for establishing spirited, customer-focused teams and has a background in supporting SaaS/FinTech applications. When she’s not working, she enjoys spending time with her family, genealogy, and travel — including occasional trips to the Happiest Place on Earth.
@Lindsay-Barrett - Technical Support Rep
As part of the support team, Lindsay is eager to help customers succeed by resolving their technical issues. Lindsay began her career in technology after enrolling in a web development boot camp which honed her problem-solving and programming skills. When not debugging issues, she is hiking Lake Tahoe, creating logos or learning to code. Lindsay graduated with a degree in Communications and Design from Carson-Newman University in east Tennessee.
@Kevin-Poglitsch - Technical Support Rep
Kevin has built his career providing excellent technical support to customers at a wide range of companies (from startups to Fortune 500) – and is thrilled to now be helping customers of MyVR. Kevin is an alumnus of Johns Hopkins and is committed to continually honing his knowledge of various technical concepts. Kevin recently relocated to Reno and, when not troubleshooting problems, he can be found dabbling in photography, gaming, or listening to music.
@Alaina-McBride - Program Manager
Alaina’s specialty is utilizing a clear vision of the big picture to design scalable systems that deliver on business goals. She is passionate about startups at the intersection of tech + real estate. Years of property management experience make her empathetic to both our customers & their valued guests. At MyVR she contributes a technical program management background on SaaS FinTech & appraisal products. If she’s not working, you’ll find her out in the backcountry or anywhere with horses.
Jess Milligan (That's me!) - Customer Success Manager
Jess is a passionate customer success advocate fostering ongoing, value-driven relationships between our company and our customers. Her technical roots began at Google where she drove impact for both SMB and Enterprise clients who used Google’s AdWords platform. Always attracted to fast-paced environments, her work history includes dynamic roles within public policy and digital marketing industries. She’s a UC San Diego alumna and California native who recently migrated to, and loves, Reno, NV.
You can visit the MyVR company page to see all the new (and familiar!) faces of our growing company which now has offices in San Francisco, Reno, and Austin.