@Blane-Kingsmore - It's not available yet - I've submitted that as a feature request - the more people that submit it the better!
@Mary-Beth-Ericson Stay Emails do not take seasons into account. They are triggered by 4 events:
The emails can go out any number of days before or after these events, but the time of year is not factored into whether they are sent.
Lastly, I changed the OP title slightly in case anyone is searching for this same information later.
@Jenny-Oest I'm going to put in a request for this as well. I've wanted to toggle this for awhile. Like you said, it seems like you are just flashing the money portion to the forefront with every communication.
That makes sense!
Hi @Carole. The templates that you create under Setup > Message Templates > My Templates can be used for Inquiry Responders and Stay Emails but not for Transactional Emails.
For Inquiry Responders, you can choose a template under "Send This Template"
For stay emails, you can choose a template under "What Template Do You Want to Send?"
For Transactional Emails, you jump straight into editing the MyVR default template
Finally, here is a good overview of how our automated emails work.
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