Properties

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  Property Fees
  

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  Hi @Mary-Freiberg - in general if you would like to request a feature, you should submit it. We use the number of customers requesting anyone feature as a part of our decision making. With regard to the specific issue that Chad Service had - we released a promotions / discount tool that should cover this specific use case.
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  Solved Deleting multiple "Custom Rates" at a time
  

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  Hi @frank-wilson, Thank you for reaching out. Currently, there is no way to delete multiple custom rates at once but that would make an excellent feature request that you can suggest and vote on here.
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  Solved Import a VRB0/HA listing to update?
  

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  Hi, @Danny-Eiden . I did consider the app and spent the better part of a month trying to work out the details with a few MyVR employees via email. The bottom line is that I eventually discovered with the properties that I have, channels I use, and the way I market my properties "what you're looking for isn't unheard of, but we don't have a good way of supporting it yet." It was a real bummer to hit that brick wall. That's one reason I'm trying to simplify by at least being able to update properties in a more streamlined way. Thanks, though.
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  Solved Link to Property Booking Page
  

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  Hi @Kelly-McCarthy , Thanks for the clarification. It sounds like you would like the links to all of your booking pages. You can find such links by going to Websites > Booking Page > View Details. Once there, you can select which property's booking page to view using the selector under "Preview Booking Page as". You can view the URL of each booking page in the address bar of the preview browser. You can copy this URL manually, or you can use the copy button to the right of the URL. Best, Danny
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  Solved Can my old reviews be recovered?
  

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  @Donna-Notaro, I recently had a need to access something in an old VRBO account that’s been inactive for over 3 years. It took some thinking to remember my old password, but the entire listing is still there. Reviews and every inquiry I ever received (names only, because they hide all the contact info now).
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  Solved Importing rates via CSV: File type failing, but I'm sure it's right!
  

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  Hi @John-Bennett - thanks for submitting a support ticket on this issue. It has since been resolved. We can leave this post up since @Jenny-Oest gives a good reminder on when it's a good time to submit a ticket, as now this CSV issue (hopefully ) isn't going to be useful info for folks moving forward. Markus
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  Solved Uploading Rates
  

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  Hope these names are public - I might have some fun. LOL Hahaha! I am sorry to say that only you get to see the External Id in the MyVR dashboard, in the API, or when entering it into a CSV Cheers, Danny
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  Solved 4 vs 6 bedrooms...
  

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  @Tristan-Brotherton yeah I changed it. Its a private loft that falls under bedroom under the definition but not as a component of the home. Thanks
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  Solved What is the significance/value of the # on the left side of the custom rates?
  

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  @John-Hughes - yes exactly - it's hard to know which weeks will go which direction sometimes! LOL
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  Bulk headline editor
  

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  As a third option you can use our CSV importer to modify those headlines. Let us know if you want some more details on either of these methods.
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  Solved Removing a property from channels then permanently.
  

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  Hi @Chad-Service, I was able to deactivate your listings on FlipKey and Airbnb by clicking Listing Actions > Cancel Listing. Please let us know if this happens again by reporting an issue. Best, Danny
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  Solved Can expired custom rates be automatically deleted?
  

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  Hi @Cindy-Nelson those rates will remain in your account, but they won't ever be applied. You would need to manually delete them. While I can see a case for automatically deleting them, I would also be concerned about any changes made to rates automatically that did that (for example, what if you had intended to have "repeat annually" turned on but then we deleted the rate). Thanks! (changed your post title a bit)
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  Solved How do I 'copy' one property details to another property?
  

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  @Jenny-Oest Correct, this is a great one to submit as a feature request. It is the case that when you are first entering a property, you can submit a support request to us and we can replicate a property (or set of properties) for you. But it isn't something that is set up to be managed that way after these new "clone" properties have been created.
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  Solved How do I deactivate a property and its listings?
  

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  @Markus-Nordvik thanks!!!
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  Solved Cant find Repeat Annually under rates in my properties
  

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  @Mary-Beth-Ericson Not a stupid question at all. If you have calendar dates vary each year, you will need to do one of the following: In general, I would recommend you do not set the rate to repeat annually. Create a new custom rate period with accurate dates for each year. If you don't have many guests booking a year in advance, keep the rates set as repeating annually, and then adjust after the rate period passes.