Channels

• A

  Unsolved How do HomeAway filters correspond with MyVR settings?
  

  4
  0
  VOTES
  4
  Posts
  75
  Views

  

  @Ann-Karako Thank you, I will send you a DM shortly.
• K

  This topic is deleted!
  

  1
  0
  VOTES
  1
  Posts
  4
  Views

  No one has replied

• C

  Listing May Be offline
  

  4
  0
  VOTES
  4
  Posts
  119
  Views

  C

  Good evening Ann, So i turns out that the listing was de-activated by Airbnb... The Airbnb supervisor had to re-activate manually..; They have no idea why this happened, as my account with them is in great standing... The problem was solved, but remains an enigma... Thanks for your help. Catherine de Villada
• H

  How do I leave a review for a HomeAway guest?
  

  8
  0
  VOTES
  8
  Posts
  212
  Views

  

  @lisa-mcilwain To clarify, Property Managers receive an email from HomeAway to review their travelers as in Jenny's case. For Owners, we must post the review on your behalf due to the way your account is connected to HomeAway. The article outlines the steps for opening a ticket with us to post the review on your behalf. Let me know if you run into any troubles and I can send you a DM for more assistance. Thank you, Anne
• J

  advance notice on booking.com
  

  5
  0
  VOTES
  5
  Posts
  186
  Views

  J

  Thanks! Something weird must have happened on booking.com's end but I'll wait and see what they say. All seems right now. (And thanks to Phil, we will!)
• L

  Airbnb Reservation Preferences
  

  3
  0
  VOTES
  3
  Posts
  157
  Views

  

  Hey Leron, I'm running into the same thing with preferences being "locked" in Airbnb. MyVR support said they may look into opening up the settings on Airbnb. I have properties that I'm fine to have open for future rentals on VRBO but on Airbnb I want to limit to only within 60 days (due to their current payout methods). Unless you want to add for all properties, there is no way currently to edit booking settings per channel. Cheers, Robert
• C

  Solved modify a booking.com reservation
  

  2
  0
  VOTES
  2
  Posts
  105
  Views

  

  Hi @Caroline-Benzel - Modifying a reservation should typically be possible. Instructions for modifying a reservation in Booking[dot]com can be found here. If that isn't possible, I'd advise you contact Booking[dot]com. Options for cancelling a booking for Booking[dot]com can be found here. Booking[dot]com may apply fees if you cancel a reservation. I do not suggest cancelling if it can be avoided. Hope that helps!
• L

  How do lodging taxes work with VRBO/Homeaway channel integration?
  

  1
  0
  VOTES
  1
  Posts
  148
  Views

  No one has replied

• 

  Missing license/registration numbers
  

  1
  0
  VOTES
  1
  Posts
  279
  Views

  No one has replied

• D

  If I Uninstall the Price Labs App, will my previous Custom Rates be restored?
  

  1
  0
  VOTES
  1
  Posts
  158
  Views

  No one has replied

• M

  Unsolved Air BnB experience
  

  4
  0
  VOTES
  4
  Posts
  481
  Views

  

  @jason-jarrett said in Air BnB experience: I read this posting as we currently are utilizing the MyVR AirBnB application. I am finding the MyVR channel management with AirBnB to be extremely limiting. Most AirBnb listing details can not be edited on the AirBnB hosting page...Guest Requirements for example. Jason - your bring up some great questions. I have a few answers, and a few points of needed clarity from you. Guest Requirements - this was just added to Airbnb's API documentation and we're working on rolling out in MyVR. We'll send out a product update when it goes live. I'm assuming this is where you wanted to expand beyond the "Standard Requirements" so please let me know if you meant otherwise. Instant Booking - we definitely hear you on this, however, Instant Booking is required for any channel management partners of Airbnb. We're also seeing the industry moving that way in general. This is part of why the Guest Requirements criteria was created as it should ideally give a little more comfort to PMs on who they're renting to. Regarding the Partial/Limited Sync are you referring to the Partial channel integration or to iCal? Looking forward to your response.
• J

  Channel Management
  

  1
  0
  VOTES
  1
  Posts
  277
  Views

  No one has replied

• R

  Getting a review posted on Homeaway
  

  5
  0
  VOTES
  5
  Posts
  440
  Views

  R

  @jenny-oest And thank you Jenny!
• C

  Solved Booking.com commission rates....did they go up?
  

  2
  0
  VOTES
  2
  Posts
  293
  Views

  

  @Caroline-Benzel - I'm copying some information from an older thread that answers this question: On the commission, Booking.com likes us to refer users to them so they can answer this question. They prefer we say something like "starts at 15% and visit https://join.booking.com/ for more info". See the Booking.com Rates and Fees post for other thoughts around this.
• 

  Solved Trip Advisor Damages
  

  8
  0
  VOTES
  8
  Posts
  632
  Views

  

  @jenny-oest yes - I'll take this offline with you so we can keep tabs via email.
• J

  Solved Discount Rates through Homeaway/VRBO
  

  5
  0
  VOTES
  5
  Posts
  346
  Views

  

  @jim-knape - BUT if you are wiling to offer that discount to everyone that is booking on HomeAway, I would just update your pricing accordingly.
• 

  License / Registration numbers on VRBO/HomeAway
  

  5
  0
  VOTES
  5
  Posts
  512
  Views

  

  @carole - one more night to test it then Glad it's working!
• R

  Solved Homeaway Reservation declined
  

  4
  0
  VOTES
  4
  Posts
  378
  Views

  R

  @jenny-oest Thank you so very much Jenny. This was super helpful. Learning the ropes slowly!
• A

  Solved How to stop using Booking.com?
  

  2
  0
  VOTES
  2
  Posts
  288
  Views

  

  Hi Ann, You can stop accepting reservations with booking.com by removing the listings. You can learn more here: https://help.myvr.com/hc/en-us/articles/360013209112.
• 

  HomeAway/VRBO Guest Ratings
  

  3
  0
  VOTES
  3
  Posts
  368
  Views

  

  @jenny-oest - thank you. On Airbnb we review most guests good and bad. During the summer we have had some really awful guests and we are trying to weed them out. Too much disruption, damage and time spent sorting out during stay and post departure. At least with Airbnb the platform is more transparent. Thanks for your input. Rikke