@terry-amacher There isn’t to my knowledge. But you could submit a feature request. Meanwhile, if there is one thread that you need in a PDF form, maybe you could ask tech support in a request to provide one for that particular instance?

@darrell-looney112 - thanks! I just needed another source for converting to the HTML code since the one I’ve been using decided to retire.

I found this site: https://html.imageonline.co/ which works - you just have to switch the view to source under developer tools, and then select all.

Thanks!

Jenny

@jenny-oest ahhh gotcha! Wasn’t familiar with the verbiage but that clears it up. Thanks!

@darrell-looney112 That works too. We’re in Cali so we use every option available. Upload the guest rental agreement to MyVR and any Channel that allows it. Put in house rules on MyVR. Then some added verbiage on the guest rental agreement and high points at the tail end of our descriptions.

The electronic surveillance disclosure draws very few questions. We just say, we or the neighbors might have it in lawyer language.

@Ryan-Degnan That is a great feature request! Do you know where to submit it?

@Jenny-Oest Thanks - I submitted again the other day 🙂

@jenny-oest Thank you so much for your help!! Much appreciated!

@kirsten-azoulay - you might want to submit a feature request to add Guest type to the advanced filters - Owner, owner guest, or guest might all have different kinds of messages, depending upon how you handle them. In the meantime, could you add a custom field to contain “owner” (you’d have to manually update that) that would trigger different emails?

Hey @Sebastien-Long - yes, this is normal. Airbnb strips any HTML, links, attachments, pictures and all other non-textual elements from messages before they are sent.

@ann-karako - you could go back to SOME of them that are not too old and ask for them with a manual message?

@jenny-oest In our case, we book up to 12 months out. In November, one of our municipalities raised their Transient Occupancy Tax Rate from 10% to 12% effective July 1st.

We had about 175 reservations that change applied to.

We definitely did pass the change on.

Hi @Jenny-Oest - We don’t have the ability to remove those at this time - go ahead and add it as a feature request!

@Susan-Perry - just want to close this out after Jenny’s response, which we agree with!

Although MyVR’s emails are secure, it’s generally always a best practice to restrict sending any personal or financial information over email.

I ended up just dumping them all to a spreadsheet using the API so I’m good to go. For those who have the same issue in the future, here’s how I did it:

Send a GET request to:
https://api.myvr.com/v1/inquiry-messages/

Add the necessary parameters. In my case, I used:

limit=1000 startDate=2019-01-01

Example:

GET /v1/inquiry-messages/?limit=1000&startDate=2019-01-01 HTTP/1.1 Host: api.myvr.com Authorization: Bearer [API_KEY]

Hi @W-Keith-Courtney,

Everything Bundle plans are available on an annual basis only, as they include the cost of an annual HomeAway listing in the bundle. Will the new property be listed on HomeAway?

You can update notifications in your Setup. Although you can’t have two “Primary Notification” contacts, you can arrange notification rules:

Go to Setup > Notifications > Notification Rules and click “new rule.” You could name the rule after the new property, assign it to a new contact’s phone/email and check each Event box desired. Once your rule is set up, click “Create” and test using the Testing Tool.

-Anne