I realize this is an old post but I came up with a solution to this problem and wanted to share. Instead of adding guest details to the calendar export, I opted to create Google Contacts for each guest instead. I added a bunch of custom fields so all reservation information would pop-up on my phone if a guest called.
I am a huge fan of automation tools like Zapier and Integromat. In this case, I set up an automation in Zapier (aka “zap”) to take care of this.
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When a new reservation is booked, contacts are searched to make sure there’s not an existing entry. If there is and there’s new information, the contact is updated. If not, a new Google contact is created.
I used to manually add each and every guest to my phone which I hated doing. Each time a guest calls or texts, everything I need to know about them is right where I need it! In case you’re curious, here are some screenshots showing the way the Zap is setup as well as the contact card in my phone. I blurred the guest details out.
Sorry about the image size! I couldn’t figure out how to shrink them with markdown!
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Hope this helps.
Steven