@christine-riegler We bill the Guest

@jill-evarts - I’m not using PriceLabs at the moment, because I switched to another full service revenue management team, but I can tell you that dynamic pricing WORKS. My team uses extensive dynamic pricing. I saw a revenue increase of 20-40% in properties when I first converted. Their prices are not made up - they’re data based. I’ve found that the only time it DOESN’T work perfectly for me is if 1) they don’t know about an event in the area, and so it books at too low a rate (I make only a few tweaks for this) so I need to tell the team about it , or 2) I interfere or lose patience because something is open and then drop the rate, only to see people fighting over a date. My advice is to give it a chance to show you what it can do.

@collier-budick - I was in the same boat. I have an integration between MyVR and Quickbooks online. It’s one of the partners here within MyVR from the marketplace. It’s helped tremendously. I recommend you reach out to them. PM me for details if you need more info.

Hi @Michael-Schriver,

You can reach MyVR support by logging into your MyVR account and clicking “Support” in the upper left corner. Please include a description of your request. Our team is glad to help!

0_1632326500236_screenshot-account.myvr.com-2021.09.22-08_59_27.png

Pretty much thinking “No”. If one rents and it blocks both, I’m out. Never faced this challenge before.

Just signed two (2) adjoining homes in Pebble Beach with Ocean Views. They even have a pathway, bridge and gate between them. (No kidding!)

One is a four bedroom, the other is a three. Combined we could accommodate 14 guests (UNICORN) and book for that Capacity.

I just don’t think we can fill at 95% Occupancy for that group size. I’ll have to ask my VRBO account Manager how frequently that request is made.

@darrell-looney112
Hi Darrell - good questions. The short answer is, no, there are no updates at this point. When we do have news to share, there could be one or several avenues we use to communicate (email, in-product updates, direct outreach, etc.).

As Jonathan alluded to above, any sort of transition will take time. Neither the Guesty nor the MyVR team is looking to enact quick change - we want to be measured to ensure that our customers do not experience business disruption and that any future choices presented are done so with the appropriate amount of diligence behind them. I understand the eagerness to know what changes may be coming to your mission-critical software, and we intend to keep our customers in the loop as the plan unfolds.

Here’s my thoughts…

https://community.myvr.com/topic/1233/assurant-insurance-feedback/2

You can also create multiple Stripe accounts and multiple Booking Policies.

So, you might assign a property or properties to a booking policy and have Stripe set to payout to different accounts.

We do this to differentiate between our Short Term and California Statute Long Term rentals.

Ours are segmented into two different Booking Policies, connected to two Stripe accounts going to two different Bank accounts.

You can set up as many as you want. The only limit to doing this is your patience.

T@jenny-oest Hi again Jenny, thanks so much for the quick response! Super helpful!

@jenny-oest awesome- thank you!! You’re always so helpful!!

We’re using the $3,000 coverage with a minimal markup. It’s a $10 price change with double the coverage on EVERY reservation. To date, after about 1500 policies sold, our two biggest claims were $3,300 and $2,600.

@carl-vidal My bad. $22 per hour. For the second half of September , 43 Short Terms and 5 Long Terms. 23.5 hours.

@joseph-sennish said in Identity verification during COVID-19?:

ion during COVID-19? We’ve been offering contactless check in with very few repercussions until last month.
We recently learned (the hard way) that Booking.com does not collect Identification from their Guests who book through their platform.
Of course, our MyVR website does not collect much identity information, either.
Wondering how others are gathering that information in a contactless environment?

This week I was In Booking.com and they had an option to make id verification mandatory. It was listed under the policies section. On reservation outside of Airbnb I am also having guests send me their ID via Email, and having them sign the rental contract via Authentisign. I am curious about your feedback on if that Booking.com feature will actually work.

Also I am very close to moving forward with Autohost. Have you worked with them?

And the dreaded Guest Cancellation notice. Turns out the Travel Insurance Policy I sold a sweet mature lady requires documentation of the cancellation.

Dear {{{ full_name }}},

We are writing to confirm we have processed your request to cancel your Reservation # {{{ reservation_id }}} from {{{ check_in }}} to {{{ check_out }}} at {{{ property_name }}}.

We regret you are able to join us here, and hope you will think of us should you find the opportunity to travel to our area in the future.

Sincerely,

Your Name

@jenny-oest That’s it, thank you so much!!

I was able to use Zapier to create a check-in form with data auto-populated rather than us having to write it out by hand or expecting the guest to do so. I’m wondering if it would also create an invoice for those guests that ask for it. Haven’t gotten there yet, though.