Ahah, that is good to hear about Tripadvisor. Not a big deal, but a minor inconvenience.
What about Expedia? Are there plans for MYVR to try to incorporate them?
I've read the 5 major OTAs are Airbnb, Trip/Flipkey, HomeAway/VRBO, Booking, and Expedia.
Would love to be able to operate all 5 of those directly out of MYVR. I hate the idea of splitting it into a couple different channel managers or even having 3-4 on MYVR and doing one manually by itself.
You are currently on our MyVR for PM's - Plus plan, so you would use our FlipKey for PMs app and our Airbnb for PMs app. For both of these channels, you simply pay a 1.49% fee per booking made through each respective channel.
You are currently part of our MyVR for Owners - Flexible Plan, a plan that let's you pay for the parts of MyVR that you need a la carte. If you add a new property under this plan, it will cost an additional $29 per month. If you switch to the MyVR for Property Managers - Basic Plan, all of your properties will be billed at $13.50 per month if you pay annually. So – assuming you have 5 properties, keep your two websites, and don't purchase any additional MyVR features – your monthly total for each plan is
MyVR for Owners - Flexible Plan: $213
MyVR for Property Managers - Basic Plan: $135.50
Keep in mind, the MyVR for Owners - Flexible Plan includes a bit more than the MyVR for Property Managers - Basic Plan. The main differences are
The Flexible Plan includes reporting and analytics whereas the Basic Plan does not
The Basic Plan does not allow you to use MyVR's integrations with Airbnb, Flipkey, HomeAway, etc. These integrations are optional add-ons for the Flexible Plan. Both plans allow you to use MyVR's Basic Calendar Syncing app
@Mary-Beth-Ericson - I'd love the idea and have certainly considered it. But given the issues I have just offering Wi-FI and Netflix to my guests, I can imagine a greater need for onsite technical support with that offering. So for now, I've decided not to pursue it. I just have many guests that are NOT tech savvy and high maintenance in just using the TV remotes. LOL
@Jenny-Oest - The closest thing I can think of to making damage protection a choice would be to make damage protection an optional fee in MyVR, and then you can either refund or remove the security deposit from the booking if they opt-in to the damage protection fee.
On the channels, there is not concept of an optional fee, so that strategy would not work there. You would have to decide which option you want to make the default, potentially altering the booking after the fact if the guest wanted to change the damage protection/security deposit option.
@Rikke-Page - HomeAway will not permit you to include any links. Your best hope is to work on branding your company or property name so that they can find you in a google search. Interestingly enough, I've had one guest already find their way to me around the system. In time, they will become more savvy.
First off, thanks for voting. We have been impressed by the participation from our customers using our voting tool, and to address one of your points: yes, absolutely it has been helpful in navigating our roadmap. The current vote tally is referenced during any roadmap meeting that pertains to new feature development.
When it comes to features actually being produced, the equation does get more tricky, as we need to figure in a number of variables like: how large of an undertaking is it, what is available developer bandwidth, does it overlap (or even conflict) with something we are already working on, are there bugs that are better addressed with a feature enhancement, are there critical infrastructure (or other non-customer-facing) changes that would be delayed, etc. And in each roadmap discussion, most of these factors have shifted, meaning the roadmap loses certainty the further you look to the future.
So while a rank-ordered list of feature requests as voted on by our customers is certainly a helpful tool for our planning, it is more a powerful contributing factor than a direct reflection of the roadmap.
@Chad-Service I have had one of my properties listed with them for over a year now. The results have been disappointing. I've had only 2 inquiries and no bookings during that time. They are now moving towards a subscription model. Unfortunately I cannot justify subscribing based on the current results.
I've polled other owners I know who have also listed with them and most have had similar results. Those who have had better results flow all their marketing efforts to their HomeEscape listing. I'm not willing to do that. I'd prefer to drive people directly to my web site.
I maintain a file on "undesirable" renters who cause problems for me and/or my staff. It's just not worth the hassle because we are not going to please them and why should I intentionally torture the people who work for me? More space for those who appreciate and will enjoy my offerings!
@Scott-Boerman - I think as the dust settles, the online screening process will become easier for all of us. In the meantime, you might also look at your inquiries (download them asap while you still can from your pre-MyVR days) to see how many of the inquiries you received might have just booked or escaped proper screening otherwise? It might be less than you think? Good luck!