You can post property videos or virtual tours to your MyVR website with custom fields. Learn more here, https://help.myvr.com/hc/en-us/articles/360019149991-Using-custom-fields-on-a-multi-page-website. We recommend this option if you need to post a specific video on a property's webpage.
You could also edit your website with the "Layout Editor" and drag in the "HTML" widget. Then hover over the green gear icon and paste the iframe or video HTML directly and click save.
If you have any further questions, please reach out to MyVR support directly. We are glad to help!
Do you guys have any "Line Item" fields dropping to the Google Sheet? That can cause multiple rows to be created because of the nature of line items.
Line items are seen mostly in financial context and equivalent to a receipt from the grocery store.
If I buy an apple, an orange and a banana, costing $0.50, $0.75 and $0.50 and decided to write the information from the receipt to Google sheets, it would drop as three rows:
Name. Item. Qty. Price.
Steven. Bananna. 1. $0.50
Steven. Apple. 1. $0.50
Steven. Orange. 1. $0.75
I didn't see you mention any line item
fields but wanted to mention it. There are many ways around this using Zapier's formatter action. You can find more details here: https://zapier.com/apps/formatter/help
I'm happy to help if you have specific questions. I can't think of any other reasons this would happen, especially because Zapier remembers what data has already been processed. It could be a glitch, like you said but I haven't experienced it (yet!).