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• Announcements

  Announcements regarding MyVR and the community

  Product Updates
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  @jess-milligan - if a guest has a change to their reservation terms, and previously did NOT have the damage protection, must they now add it?
• Get Help Using MyVR

  Questions and answers about MyVR

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  Automation

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  A

  Hi everyone! I set up an auto-email recently to be sent the day after my guests check out. It is currently duplicating and sending at the time of checkout and at the scheduled time of the auto email. I checked the auto email settings and it shows that it is sending the day after check out. Does anyone have any advice on where else this duplication may be sourced? Should I reach out to support? Thanks! Amand a
• MyVR Best Practices

  Share or browse tips for getting the most out of MyVR

  127
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  226
  Posts

  

  Do you guys have any "Line Item" fields dropping to the Google Sheet? That can cause multiple rows to be created because of the nature of line items. Line items are seen mostly in financial context and equivalent to a receipt from the grocery store. If I buy an apple, an orange and a banana, costing $0.50, $0.75 and $0.50 and decided to write the information from the receipt to Google sheets, it would drop as three rows: Name. Item. Qty. Price. Steven. Bananna. 1. $0.50 Steven. Apple. 1. $0.50 Steven. Orange. 1. $0.75 I didn't see you mention any line item fields but wanted to mention it. There are many ways around this using Zapier's formatter action. You can find more details here: https://zapier.com/apps/formatter/help I'm happy to help if you have specific questions. I can't think of any other reasons this would happen, especially because Zapier remembers what data has already been processed. It could be a glitch, like you said but I haven't experienced it (yet!). Steven Talbott
• General Discussion

  Unstructured discussion about MyVR and the Vacation Rental Industry

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  A

  Thanks all for the help! We ended up going with a Schlage lock as they have their own app that supports multiple properties and isn't subject to our guests downloading an app, but they may use a code we provide. It seems to be working great so far!